Full-Time, Branch Ambassador, The Hub

Discover Financial
United States
Workplace: OnsiteFull timeUSD 51,542 - 54,600 annuallyFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Hospitality","Communication","Attention to detail","Adaptability","Curiosity"]

Serve as the face of a Capital One community banking hub—delivering outstanding hospitality while executing high-volume, accuracy-critical cash transactions. Educate customers on mobile banking tools such as remote deposit capture and contactless payments, and listen to customer goals to guide them to the right digital solutions. Maintain a compliance-first approach across security, audit, and BSA/AML requirements, while supporting surrounding branches as needed.

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FursaFursa
Discover Financial
Discover Financial
6 days ago

Full-Time, Branch Ambassador, The Hub

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Serve as the face of a Capital One community banking hub—delivering outstanding hospitality while executing high-volume, accuracy-critical cash transactions. Educate customers on mobile banking tools such as remote deposit capture and contactless payments, and listen to customer goals to guide them to the right digital solutions. Maintain a compliance-first approach across security, audit, and BSA/AML requirements, while supporting surrounding branches as needed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Execute high-volume cash transactions with 100% accuracy while following security, audit, and BSA/AML compliance standards
  • •Educate customers on mobile banking, remote deposit capture, and contactless payments
  • •Listen to customer needs and pair them with appropriate digital tools or banking solutions
  • •Maintain a welcoming, community-focused environment while moving fluidly through high-volume operations
  • •Support surrounding branches as needed within a 50-mile radius and adapt to schedule/training requirements

Pay and Benefits

Salary: USD 51,542 - 54,600 annually
Perks:Health InsuranceDentalVision401kLife InsuranceDisability InsurancePaid LeaveEducation AssistancePaid ParentalChild And

Key Requirements

  • •High School Diploma, GED, or Equivalent Certification
  • •At least 1 year of Retail, Sales, or Customer Service experience
  • •At least 6 months of cash handling experience
  • •Ability to work a flexible schedule, including weekends, with changing hours/days
  • •Strong written and oral communication skills
Experience:1+ yearsRetailSalesCustomer service
Education:High School
Skills:HospitalityCommunicationAttention to detailAdaptabilityCuriosity
Tech Stack:G-Suite

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn