Manager - Quality

Stanley Black & Decker
Karnataka
Workplace: OnsiteFull timeFunction: Quality & Regulatory (Non-Software)Skills: ["Leadership","Problem-solving","Communication","Continuous improvement","Cross-functional collaboration"]

Own and continuously improve the Quality Management System, including ISO 9001-style documentation control, internal audits, management review, and CAPA. Lead production quality assurance across incoming, in-process, and final inspections while driving scrap/rework reduction through structured problem-solving. Manage customer complaints and returns, partner on supplier quality, and support NPI/change management (APQP/PPAP, PFMEA). Establish quality KPIs, lead continuous improvement, and develop quality engineers and technicians.

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Stanley Black & Decker
Stanley Black & Decker
2 days ago

Manager - Quality

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Last checked: 4 hours agoStatus: Live

Job Summary

Own and continuously improve the Quality Management System, including ISO 9001-style documentation control, internal audits, management review, and CAPA. Lead production quality assurance across incoming, in-process, and final inspections while driving scrap/rework reduction through structured problem-solving. Manage customer complaints and returns, partner on supplier quality, and support NPI/change management (APQP/PPAP, PFMEA). Establish quality KPIs, lead continuous improvement, and develop quality engineers and technicians.
Location: Karnataka
Workplace: Onsite
Employment Type: Full time
Job Function: Quality & Regulatory (Non-Software)
Seniority: Manager level

Key Responsibilities

  • •Own and continuously improve the QMS, including document control, internal audits, management review, and corrective/preventive action systems.
  • •Lead operational/manufacturing quality activities across incoming, in-process, and final inspection, ensuring measurement system effectiveness.
  • •Reduce scrap, rework, and defects using structured problem-solving (e.g., 8D, DMAIC, A3).
  • •Manage customer quality by handling complaints/returns, performing root cause analysis, and ensuring timely corrective actions.
  • •Partner on supplier quality and support NPI/change management (APQP/PPAP, PFMEA), while establishing quality KPIs and coaching teams.

Key Requirements

  • •Own and continuously improve a Quality Management System (e.g., ISO 9001 or equivalent), including document control, internal audits, and management review.
  • •Lead production quality assurance across incoming, in-process, and final inspection activities, including control plans and inspection standards.
  • •Drive defect reduction using structured problem-solving methods such as 8D, DMAIC, or A3.
  • •Manage customer complaints and returns, including root cause analysis and corrective actions with effective communication.
  • •Lead supplier quality activities, including audits, corrective action execution, and supplier development plans.
Skills:LeadershipProblem-solvingCommunicationContinuous improvementCross-functional collaboration
Certifications:ISO 9001

Company Brief

Stanley Black & Decker
Designs and manufactures hand tools, power tools, storage products, and industrial equipment for professional, industrial, and consumer customers. The company also provides engineered fastening, security, and infrastructure solutions through a portfolio of well-known brands.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New Britain, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
Website