SENIOR SPECIALIST TECHNICAL SERVICES AND DEVELOPMENT

Dubai Customs
United Arab Emirates
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 8+ yearsEducation: bachelorsSkills: ["Compliance","Communication","Analysis","Coordination","Continuous improvement"]

Develop and manage technical services supporting customs inspection across Dubai’s approved ports, including creating maintenance plans, analyzing inspection equipment performance, and producing recommendations for replacement and upgrades. Coordinate with equipment vendors to review contracts, validate prototype models, and ensure ongoing technical support. Lead gap studies, define technical standards and security-related procedures, track strategic and operational KPIs, and provide specialized guidance to on-site inspection teams.

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FursaFursa
Dubai Customs
Dubai Customs
2 days ago

SENIOR SPECIALIST TECHNICAL SERVICES AND DEVELOPMENT

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Develop and manage technical services supporting customs inspection across Dubai’s approved ports, including creating maintenance plans, analyzing inspection equipment performance, and producing recommendations for replacement and upgrades. Coordinate with equipment vendors to review contracts, validate prototype models, and ensure ongoing technical support. Lead gap studies, define technical standards and security-related procedures, track strategic and operational KPIs, and provide specialized guidance to on-site inspection teams.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Create and maintain maintenance plans for inspection equipment across customs ports using scientific methodology.
  • •Perform analytical/comparative studies to select high-quality equipment and define technical selection criteria.
  • •Evaluate equipment performance via technical and field reports and recommend upgrades or replacements.
  • •Oversee vendor support by reviewing maintenance contracts, monitoring compliance with standards and schedules, and validating prototype models.
  • •Advance technical development through research, benchmarking locally and internationally, building technical documentation, and supporting on-site teams with complex faults or consultations.

Key Requirements

  • •Bachelor’s degree in a relevant field.
  • •8+ years of experience in related domains.
  • •Ability to develop maintenance plans and technical studies for customs inspection equipment.
  • •Experience managing vendor relationships, including contract and maintenance/guarantee follow-up.
  • •Knowledge of information security policies and the ability to ensure compliance across digital services.
Experience:8+ years
Education:Bachelor's
Skills:ComplianceCommunicationAnalysisCoordinationContinuous improvement
Languages:ArabicEnglish

Company Brief

Dubai Customs
Dubai Customs is the government authority responsible for customs clearance, trade facilitation, revenue collection, and border security in Dubai, providing inspection, enforcement, and digital services to support import/export operations and compliance.
Industry: Government
Company Size: Enterprise (1,001+ employees)
Growth: Government & Public Sector
Funding: Government Funded
Headquarters: Dubai, United Arab Emirates
Founded: 1973
WebsiteLinkedIn