Account Manager - Oakland, CA

Fiserv
United States
Workplace: RemoteFull timeUSD 54,500 - 116,000 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsEducation: high_schoolSkills: ["Independent decision-making","Good judgment","Relationship management","Cross-functional collaboration","Compliance awareness"]

Own enterprise-wide delivery and ongoing maintenance support for assigned clients, managing and developing operational relationships through in-person visits and phone calls. Use deep understanding of client goals, business environment, and industry trends to maximize utilization of Fiserv solutions. Provide status reporting, influence cross-functional initiatives such as incident response and process improvement, and maintain compliance with audits and client administration requirements.

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Fiserv
Fiserv
4 days ago

Account Manager - Oakland, CA

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own enterprise-wide delivery and ongoing maintenance support for assigned clients, managing and developing operational relationships through in-person visits and phone calls. Use deep understanding of client goals, business environment, and industry trends to maximize utilization of Fiserv solutions. Provide status reporting, influence cross-functional initiatives such as incident response and process improvement, and maintain compliance with audits and client administration requirements.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Ensure quality delivery and maintenance support of products and services for assigned clients
  • •Manage and develop operational relationships through in-person visits and phone calls
  • •Understand the client environment to maximize utilization of Fiserv solutions
  • •Provide reporting on accomplishments and in-process activities
  • •Influence cross-functional initiatives (incident response, process improvement) and maintain standard operating procedures
Travel: Medium travel

Pay and Benefits

Salary: USD 54,500 - 116,000 annually

Key Requirements

  • •High School Diploma or equivalent experience
  • •3+ years’ experience in customer service
  • •Ability to travel up to 20%
  • •In-depth understanding of the client’s business, goals, strategies, and industry trends
  • •Ability to make independent decisions and exercise good judgment to manage complex issues
Experience:3+ years
Education:High School
Skills:Independent decision-makingGood judgmentRelationship managementCross-functional collaborationCompliance awareness

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn