Customer Engineer - (C2)

Applied Materials
Singapore
Workplace: OnsiteFull timeFunction: Field Service, Maintenance & Skilled TradesExperience: 4-7 yearsEducation: associatesSkills: ["Communication","Troubleshooting","Preventive maintenance","Mentoring","Customer coordination"]

Serve as the direct liaison with customers to install, maintain, and upgrade semiconductor equipment. Use digital analytics and basic diagnostics to troubleshoot issues (with assistance from senior engineers), and perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Coordinate with customers to ensure smooth operations and provide training and mentoring for junior customer engineers. Onsite role based in Singapore with driver’s license support for travel.

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Applied Materials
Applied Materials
2 days ago

Customer Engineer - (C2)

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Last checked: 3 hours agoStatus: Live

Job Summary

Serve as the direct liaison with customers to install, maintain, and upgrade semiconductor equipment. Use digital analytics and basic diagnostics to troubleshoot issues (with assistance from senior engineers), and perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Coordinate with customers to ensure smooth operations and provide training and mentoring for junior customer engineers. Onsite role based in Singapore with driver’s license support for travel.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Install, maintain, and upgrade customer equipment.
  • •Use basic diagnostic techniques to assess and address equipment technical issues, with assistance from Senior Field Service Engineers.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
  • •Collaborate with Senior Field Service Engineers and/or customers to understand roadmaps, process flows, and requirements.
  • •Coordinate and communicate with customers to ensure smooth operations and exceptional service.
Travel: Medium travel

Key Requirements

  • •Completion of an associate degree, military technical training, field service experience, or trade certification.
  • •4-7 years of work experience in the semiconductor industry or other equipment support industry.
  • •Advanced mechanical aptitude including pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
  • •Strong knowledge of hand tools and their appropriate usage, including digital multimeters.
  • •Effective written and verbal communication, plus basic knowledge of Microsoft Excel, Word, and PowerPoint.
Experience:4-7 yearsSemiconductorEquipment support
Education:Associate's
Skills:CommunicationTroubleshootingPreventive maintenanceMentoringCustomer coordination
Licenses:Driver’s license
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointDigital analyticsDigital multimeters

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
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