Application Administrator, Sales & Partnership (Salesforce)

Thumbtack
United States
Workplace: RemoteFull timeFunction: Administration & Executive AssistanceExperience: 5+ yearsSkills: ["Communication","Problem-solving","Collaboration","Process innovation","Stakeholder management"]

Maintain and evolve Salesforce tools that power Sales and Partnerships at Thumbtack. Own Salesforce configuration and optimization, design workflows for lead/opportunity management, forecasting, campaign targeting, and partner enablement, and build pilots or MVPs as requirements evolve. Partner with Business Operations, Product, Data Science, and Engineering to translate needs into scalable solutions and administer related tools (e.g., Pardot, Workato, Ironclad, Observe.AI) with strong data hygiene and access controls.

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Thumbtack
Thumbtack
1 year ago

Application Administrator, Sales & Partnership (Salesforce)

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Last checked: 1 hour agoStatus: Live

Job Summary

Maintain and evolve Salesforce tools that power Sales and Partnerships at Thumbtack. Own Salesforce configuration and optimization, design workflows for lead/opportunity management, forecasting, campaign targeting, and partner enablement, and build pilots or MVPs as requirements evolve. Partner with Business Operations, Product, Data Science, and Engineering to translate needs into scalable solutions and administer related tools (e.g., Pardot, Workato, Ironclad, Observe.AI) with strong data hygiene and access controls.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Own Salesforce configuration and optimization to support Sales, Partnerships, and go-to-market teams.
  • •Design and improve workflows for lead/opportunity management, forecasting, campaign targeting, and partner enablement.
  • •Build and launch pilots or MVPs in fast-moving environments where requirements are still forming.
  • •Administer and support related tools including Pardot, Workato, Ironclad, Datagroomr, Observe.AI, and conversational AI platforms.
  • •Collaborate with Product and Engineering on backend systems and integrations for third-party partnerships and experiments, while maintaining data hygiene, user access best practices, and documentation.

Key Requirements

  • •Proven track record of success as a Salesforce Administrator with 5 years experience.
  • •Ability to build high-quality, maintainable, scalable tools or applications.
  • •Ability to break down complex problems, understand tradeoffs, and deliver on aggressive timelines.
  • •Comfort communicating with technical and non-technical stakeholders (engineers, product managers, designers, analysts, end users).
  • •Experience supporting Salesforce Service Cloud and Sales Cloud.
Experience:5+ years
Skills:CommunicationProblem-solvingCollaborationProcess innovationStakeholder management
Tech Stack:SalesforceSales CloudService CloudGenesysPardotWorkatoIroncladDatagroomrObserve.AIConversational AI platformsCRM

Company Brief

Thumbtack
Provides an online marketplace connecting local service professionals (home improvement, events, lessons, and more) with customers seeking quotes, reviews, and booking tools to hire vetted contractors and providers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: San Francisco, United States
Founded: 2008
WebsiteLinkedIn