Bayzat

1 week ago

Strategic Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 59 minutes agoStatus: Live

Job Summary

Own the full account retention and renewal lifecycle, consistently hitting quarterly KPIs for assigned customers. Lead customer service and day-to-day servicing across policy renewals, endorsements, claims, and escalations, while onboarding customers to the Bayzat platform and driving utilization. Educate customers on insurance products and regulatory requirements, collaborate with cross-functional teams to improve efficiency, and build strong relationships with internal and external stakeholders.

Location: Cairo, Dubai

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Consistently achieve quarterly KPIs.
•Execute the full account retention/renewal lifecycle.
•Develop and deliver ongoing customer service for assigned accounts.
•Educate and train customers on insurance products, mechanics, and regulatory requirements.
•Manage and develop the assigned Senior Strategic Account Manager, collaborating with cross-functional teams to improve efficiency and customer service.

Pay and Benefits

Perks:Remote Work

Key Requirements

•Over 3 years of experience in client retention, including at least 2 years of group health insurance experience.
•Strong relationship-building with internal and external stakeholders, including C-suite and senior executives.
•Excellent verbal and written communication, plus strong commercial acumen and problem-solving.
•Advanced organizational skills with attention to detail and excellent prioritization.
•Intermediate MS Office skills (Salesforce skills are preferable).

Experience:3+ yearsSaaSInsuranceGroup health insuranceHRTech

Skills:Relationship buildingCommunicationStrategic thinkingProblem-solvingEmotional resilience

Tech Stack:MS OfficeSalesforce

Company Brief

Bayzat

Bayzat provides a GCC‑focused HR, payroll, employee benefits and insurance SaaS platform that automates HR operations, payroll compliance and benefits administration for companies across the Middle East.

Industry: HR Tech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series C

Headquarters: Dubai, United Arab Emirates

Founded: 2012

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Bayzat

1 week ago

Strategic Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 59 minutes agoStatus: Live

Job Summary

Location: Cairo, Dubai

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Manager level

Key Responsibilities

•Consistently achieve quarterly KPIs.
•Execute the full account retention/renewal lifecycle.
•Develop and deliver ongoing customer service for assigned accounts.
•Educate and train customers on insurance products, mechanics, and regulatory requirements.
•Manage and develop the assigned Senior Strategic Account Manager, collaborating with cross-functional teams to improve efficiency and customer service.

Pay and Benefits

Perks:Remote Work

Key Requirements

•Over 3 years of experience in client retention, including at least 2 years of group health insurance experience.
•Strong relationship-building with internal and external stakeholders, including C-suite and senior executives.
•Excellent verbal and written communication, plus strong commercial acumen and problem-solving.
•Advanced organizational skills with attention to detail and excellent prioritization.
•Intermediate MS Office skills (Salesforce skills are preferable).

Experience:3+ yearsSaaSInsuranceGroup health insuranceHRTech

Skills:Relationship buildingCommunicationStrategic thinkingProblem-solvingEmotional resilience

Tech Stack:MS OfficeSalesforce

Company Brief

Bayzat

Industry: HR Tech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series C

Headquarters: Dubai, United Arab Emirates

Founded: 2012

Glassdoor: 3.4

Website LinkedIn Glassdoor