Fiserv

5 days ago

Application Operations Manager (iSeries)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Lead production support for critical fintech applications across the Technical Operations organization, ensuring stable operations and timely incident resolution against service levels. Manage and mentor application support engineers, oversee incident management with root-cause analysis and stakeholder communication, and drive on-call operational readiness. Own iSeries (IBM i/AS400) and Windows/IIS application operations, and lead disaster recovery planning, execution, and cross-functional collaboration to improve automation, monitoring, and resilience.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Lead production support activities and ensure timely incident resolution while meeting service level objectives.
•Manage and mentor application support engineers, including coaching, performance management, and professional development.
•Oversee incident management with root cause analysis, escalation management, stakeholder communication, and on-call operational readiness.
•Direct iSeries and Windows/IIS application operations, troubleshooting across applications, databases, and infrastructure layers.
•Lead disaster recovery planning, testing, and execution; assess change impacts and risks; support Agile alignment; and drive automation, monitoring, capacity planning, optimization, and continuous improvement.

Key Requirements

•8+ years supporting enterprise applications and web services-based architectures, including REST APIs, J2EE, and middleware.
•2+ years of experience in a leadership or management role.
•Hands-on experience supporting iSeries (IBM i/AS400) environments and Windows/IIS-based applications.
•Experience overseeing production support, incident management, and operational readiness for mission-critical applications.
•Bachelor’s degree in information technology, Computer Science, or a related field.

Experience:8+ yearsFintechFinancial services

Education:Bachelor's in information technology, Computer Science, or a related field

Skills:LeadershipCoachingPerformance managementIncident managementCross-functional collaboration

Tech Stack:REST APIsJ2EEMiddlewareISeriesIBM iAS400WindowsIISDynatraceSplunkCI/CDAgile

Company Brief

Fiserv

Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Brookfield, United States

Founded: 1984

Website LinkedIn

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Fiserv

5 days ago

Application Operations Manager (iSeries)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Lead production support activities and ensure timely incident resolution while meeting service level objectives.
•Manage and mentor application support engineers, including coaching, performance management, and professional development.
•Oversee incident management with root cause analysis, escalation management, stakeholder communication, and on-call operational readiness.
•Direct iSeries and Windows/IIS application operations, troubleshooting across applications, databases, and infrastructure layers.
•Lead disaster recovery planning, testing, and execution; assess change impacts and risks; support Agile alignment; and drive automation, monitoring, capacity planning, optimization, and continuous improvement.

Key Requirements

•8+ years supporting enterprise applications and web services-based architectures, including REST APIs, J2EE, and middleware.
•2+ years of experience in a leadership or management role.
•Hands-on experience supporting iSeries (IBM i/AS400) environments and Windows/IIS-based applications.
•Experience overseeing production support, incident management, and operational readiness for mission-critical applications.
•Bachelor’s degree in information technology, Computer Science, or a related field.

Experience:8+ yearsFintechFinancial services

Education:Bachelor's in information technology, Computer Science, or a related field

Skills:LeadershipCoachingPerformance managementIncident managementCross-functional collaboration

Tech Stack:REST APIsJ2EEMiddlewareISeriesIBM iAS400WindowsIISDynatraceSplunkCI/CDAgile

Company Brief

Fiserv

Industry: Fintech Infrastructure

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Brookfield, United States

Founded: 1984

Website LinkedIn