Head of East Africa

Taptap Send
Nairobi, Dubai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 7-15 yearsSkills: ["Leadership","Communication","Stakeholder management","Data-driven","Problem-solving"]

Lead growth and partnerships for East Africa, owning strategy, execution, and profitability targets. Oversee customer acquisition/retention, pricing, product quality, and customer experience; build and coach a multi-regional team; collaborate with internal stakeholders and diaspora partners; report progress with a data-driven, test-and-learn approach.

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Taptap Send
Taptap Send
1 year ago

Head of East Africa

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Lead growth and partnerships for East Africa, owning strategy, execution, and profitability targets. Oversee customer acquisition/retention, pricing, product quality, and customer experience; build and coach a multi-regional team; collaborate with internal stakeholders and diaspora partners; report progress with a data-driven, test-and-learn approach.
Location: Nairobi, Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Director level

Key Responsibilities

  • •Establish a vision, strategy, and execution plan for East Africa (launching and scaling sending and receiving markets)
  • •Think creatively about driving adoption, improving profitability, and increasing brand awareness
  • •Report to the executive leadership team on progress, insights, and needs with a data-driven, test-and-learn mindset
  • •Monitor, understand, and interpret growth, operational, and financial metrics to improve execution
  • •Lead the team on the ground to execute collaboratively aligned timelines
Travel: Medium travel

Key Requirements

  • •7 to 15 years experience in a fast paced and high growth-environment such as startups, operations, consulting, finance, or similar
  • •Experience building, developing, managing and leading teams multi-regionally
  • •Understanding of the regulatory landscape of East Africa (financial regulation is advantageous)
  • •Advanced stakeholder management capability
  • •Preference for Nairobi, Dubai or London base; ability to travel internationally periodically and ad-hoc to meet banks, regulators, disbursal partners, internal stakeholders and customers
Experience:7-15 yearsFintechRemittanceCross-border
Skills:LeadershipCommunicationStakeholder managementData-drivenProblem-solving

Company Brief

Taptap Send
Taptap Send is a digital remittance platform that enables fast, low-cost international money transfers to underserved corridors using mobile wallets and bank payouts, focused on improving financial access for migrants and their families.
Industry: Payments
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Funding: Series A
Headquarters: London, United Kingdom
Founded: 2018
WebsiteLinkedIn