2 days ago

Communications Manager, E-Commerce, Malaysia

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Lead TikTok Shop Malaysia communications as the market lead within the Global E-commerce Communications team. Drive data-driven, human-centric storytelling that supports business goals and highlights impact for merchants, small businesses, creators, and local communities. Partner with operations, business, and product teams, advise on messaging and issue management across Malaysia’s regulatory environment, manage media relations and sensitive news cycles, and prepare spokespeople and review external-facing content for accuracy and reputational risk.

Location: Kuala Lumpur

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Manager level

Key Responsibilities

•Lead strategy and execution for TikTok Shop communications in Malaysia as the first point of contact for local operations and business teams.
•Craft narratives that advance business goals and resonate with sellers, creators, and shoppers.
•Build relationships with business, consumer, and trade media, proactively securing coverage and managing inquiries and sensitive news cycles/issues.
•Partner cross-functionally with regional and global communications teams to develop and implement proactive communications campaigns and local narratives.
•Prepare and train spokespeople and subject-matter experts, review external-facing content for accuracy and reputational risks, and align messaging across local cross-functional teams.

Key Requirements

•Bachelor’s degree.
•Substantial professional experience in communications/PR, with a mix of in-house and agency experience preferred.
•Excellent strategic, analytical, and verbal communication skills.
•Ability to lead projects and navigate ambiguity in a cross-cultural environment.
•Deep understanding of and passion for tech, eCommerce, and policy in Malaysia, with established relationships with technology, business, consumer, and trade media.

Experience:E-commerceCommunicationsPublic relations

Education:Bachelor's

Skills:Strategic communicationStorytellingAnalytical thinkingCross-functional collaborationMedia relationsInitiative

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

Communications Manager, E-Commerce, Malaysia

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Kuala Lumpur

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Manager level

Key Responsibilities

•Lead strategy and execution for TikTok Shop communications in Malaysia as the first point of contact for local operations and business teams.
•Craft narratives that advance business goals and resonate with sellers, creators, and shoppers.
•Build relationships with business, consumer, and trade media, proactively securing coverage and managing inquiries and sensitive news cycles/issues.
•Partner cross-functionally with regional and global communications teams to develop and implement proactive communications campaigns and local narratives.
•Prepare and train spokespeople and subject-matter experts, review external-facing content for accuracy and reputational risks, and align messaging across local cross-functional teams.

Key Requirements

•Bachelor’s degree.
•Substantial professional experience in communications/PR, with a mix of in-house and agency experience preferred.
•Excellent strategic, analytical, and verbal communication skills.
•Ability to lead projects and navigate ambiguity in a cross-cultural environment.
•Deep understanding of and passion for tech, eCommerce, and policy in Malaysia, with established relationships with technology, business, consumer, and trade media.

Experience:E-commerceCommunicationsPublic relations

Education:Bachelor's

Skills:Strategic communicationStorytellingAnalytical thinkingCross-functional collaborationMedia relationsInitiative

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn