Customer Experience Internship

AB InBev Europe
Belgium
Workplace: OnsiteInternshipFunction: Customer Success & Account ManagementSkills: ["Ownership","Ambition","Problem-solving","Stakeholder management","Resilience"]

Support customers with questions about orders, deliveries, billing, contracts, and other operational processes. Follow orders end-to-end and proactively think through solutions. Collaborate with Sales, Logistics, Finance, and Credit Management, while analyzing processes and helping drive improvement and digitalization initiatives. Join a Customer Experience team of ~50 colleagues and contribute to day-to-day projects during a 4-month internship starting in September.

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AB InBev Europe
AB InBev Europe
1 day ago

Customer Experience Internship

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Support customers with questions about orders, deliveries, billing, contracts, and other operational processes. Follow orders end-to-end and proactively think through solutions. Collaborate with Sales, Logistics, Finance, and Credit Management, while analyzing processes and helping drive improvement and digitalization initiatives. Join a Customer Experience team of ~50 colleagues and contribute to day-to-day projects during a 4-month internship starting in September.
Location: Belgium
Workplace: Onsite
Employment Type: Internship · Permanent
Job Function: Customer Success & Account Management
Seniority: Intern level

Key Responsibilities

  • •Support customers with questions about orders, deliveries, billing, contracts, and other operational processes.
  • •Follow orders end-to-end and proactively propose solutions.
  • •Collaborate with internal teams including Sales, Logistics, Finance, and Credit Management.
  • •Analyze processes and contribute to improvement and digitalization initiatives.
  • •Contribute to team projects and take responsibility within day-to-day operations.

Key Requirements

  • •Be a proactive and ambitious student looking to gain practical experience in a dynamic sector.
  • •Work in a semester internship within an international and dynamic work environment.
  • •Practice in Customer Experience and stakeholder management.
  • •Fluent in French or Dutch.
  • •Be able to take responsibility, tackle challenges, and turn ambitious goals into results.
Skills:OwnershipAmbitionProblem-solvingStakeholder managementResilience
Languages:FrenchDutch

Company Brief

AB InBev Europe
Anheuser-Busch InBev (AB InBev) is a global brewer producing and distributing beer and other beverages, owning major brands like Budweiser, Stella Artois, and Corona, with operations spanning multiple continents and markets.
Industry: Food & Beverage
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Leuven, Belgium
Founded: 2008
WebsiteLinkedIn