Senior Business Operations & Strategy Consultant, Workforce Strategy & Optimization

Truist Financial
Charlotte, Atlanta
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 7+ yearsEducation: bachelorsSkills: ["Strategic thinking","Executive communication","Coaching","Leadership","Risk management"]

Partner with senior leaders to develop workforce strategies aligned to organizational capabilities, capacity, demand, and business priorities. Use workforce intelligence, data analysis, and business acumen to forecast talent needs, assess workforce effectiveness, identify capability gaps, and recommend scalable solutions. Lead and support technology and process improvements, track performance metrics, communicate risks and progress to stakeholders, and provide coaching to junior team members.

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Truist Financial
Truist Financial
1 day ago

Senior Business Operations & Strategy Consultant, Workforce Strategy & Optimization

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 minutes agoStatus: Live

Job Summary

Partner with senior leaders to develop workforce strategies aligned to organizational capabilities, capacity, demand, and business priorities. Use workforce intelligence, data analysis, and business acumen to forecast talent needs, assess workforce effectiveness, identify capability gaps, and recommend scalable solutions. Lead and support technology and process improvements, track performance metrics, communicate risks and progress to stakeholders, and provide coaching to junior team members.
Location: Charlotte, Atlanta
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Shape workforce strategies that align organizational capabilities, capacity, demand, and business priorities.
  • •Develop workforce insights to anticipate talent needs, optimize performance, and inform investment decisions.
  • •Lead execution of larger technology projects and coordinate operational activities for efficiency and alignment.
  • •Analyze and report on performance metrics to drive continuous operational improvement and execute operational initiatives.
  • •Ensure compliance with organizational policies, regulatory requirements, and risk management standards; communicate risks and improvement plans to senior stakeholders.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife Insurance401k

Key Requirements

  • •Bachelor’s degree (or equivalent education, training, and work-related experience).
  • •Minimum 7 years of relevant experience in business operations or related professional roles.
  • •Strong knowledge of business processes, technology applications, and operational management.
  • •Proficiency in standard office software, e.g., Microsoft Office.
  • •Demonstrated experience developing workforce strategies and capacity/talent planning models.
Experience:7+ years
Education:Bachelor's
Skills:Strategic thinkingExecutive communicationCoachingLeadershipRisk management
Languages:English
Tech Stack:Microsoft Office

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn