Full Time Branch Ambassador - Mandeville

Discover Financial
United States
Workplace: OnsiteFull timeUSD 43,680 - 43,680 annuallyFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Hospitality","Communication","Problem-solving","Attention to detail","Adaptability"]

Be the front-line ambassador for a community banking branch by delivering hospitality-driven support and accurate, high-volume cash transaction processing. Educate customers on mobile banking, remote deposit capture, and contactless payments, while listening to customer needs and recommending the right digital tools and banking solutions. Maintain a compliance-first mindset across security, audit, and BSA/AML expectations in a fast-moving, schedule-flexible environment.

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FursaFursa
Discover Financial
Discover Financial
1 week ago

Full Time Branch Ambassador - Mandeville

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Be the front-line ambassador for a community banking branch by delivering hospitality-driven support and accurate, high-volume cash transaction processing. Educate customers on mobile banking, remote deposit capture, and contactless payments, while listening to customer needs and recommending the right digital tools and banking solutions. Maintain a compliance-first mindset across security, audit, and BSA/AML expectations in a fast-moving, schedule-flexible environment.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Execute high-volume cash transactions with 100% accuracy while following security, audit, and BSA/AML requirements.
  • •Educate customers on using mobile banking, remote deposit capture, and contactless payments.
  • •Listen to customer needs and match them with appropriate digital tools or banking solutions.
  • •Greet customers and maintain a warm, community-focused experience while balancing operational efficiency.
  • •Support surrounding branches as needed within a 50-mile radius and maintain regular attendance.

Pay and Benefits

Salary: USD 43,680 annually
Perks:Health InsuranceDentalVisionFlexible SpendingLife InsuranceDisability InsurancePaid LeaveEducation Assistance401kParental LeaveChildcareElder Care

Key Requirements

  • •High school diploma, GED, or equivalent certification.
  • •At least 1 year of retail, sales, or customer service experience.
  • •At least 6 months of cash handling experience.
  • •Strong written and oral communication skills.
  • •Ability to adapt to flexible, changing schedules and complete required training.
Experience:1+ yearsRetailCustomer service
Education:High School
Skills:HospitalityCommunicationProblem-solvingAttention to detailAdaptability
Tech Stack:Mobile bankingRemote deposit captureContactless paymentsG-Suite

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn