Associate Manager PT 20-29 hours - Great Mall

Samsonite
California
Workplace: OnsitePart timeUSD 19 - 20 hourlyFunction: Administration & Executive AssistanceSkills: ["Leadership","Initiative","Communication","Time management","Integrity"]

Lead sales and client experience as part of the Tumi retail team, driving conversion and KPI performance while upholding the brand’s luxury ethos. You’ll coach and develop store associates through training, roleplay, and feedback, ensure strong communication and ethical conduct, and support compliance tasks like timecards and training requirements. You’ll also maintain visual merchandising standards and de-escalate situations to deliver a consistently excellent client experience.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Samsonite
Samsonite
1 day ago

Associate Manager PT 20-29 hours - Great Mall

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Lead sales and client experience as part of the Tumi retail team, driving conversion and KPI performance while upholding the brand’s luxury ethos. You’ll coach and develop store associates through training, roleplay, and feedback, ensure strong communication and ethical conduct, and support compliance tasks like timecards and training requirements. You’ll also maintain visual merchandising standards and de-escalate situations to deliver a consistently excellent client experience.
Location: California
Workplace: Onsite
Employment Type: Part time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Meet and exceed individual and store baseline sales goals and KPI metrics (including conversion, DPT, UPT, and client data capture).
  • •Plan, prioritize, and champion change with strategic thinking, taking responsibility for tasks and deadlines.
  • •Support people development by teaching training content through roleplay/coaching, helping with associate training, and completing quarterly personal goal setting.
  • •Deliver clear written and verbal communication, promote a 360-degree coaching culture, and de-escalate situations while collaborating effectively with the team.
  • •Ensure compliance with timecard/payroll accuracy, maintain required training (Tumi University), and follow company policies; uphold visual merchandising and client experience standards.

Pay and Benefits

Salary: USD 19 - 20 hourly
Perks:Paid LeaveEmployee DiscountEap401k

Key Requirements

  • •Passion for the TUMI brand and its lifestyle, clients, and product assortment.
  • •Have strong sales and client experience, preferably in the luxury market, with proven success meeting goals and KPIs.
  • •Flexible availability to work nights, weekends, mornings, and holidays as needed.
  • •Lift, push, and move around the store, including lifting boxes up to 30 pounds and using a ladder for job duties.
  • •Demonstrate integrity, strong time management, and the ability to lead by example while valuing feedback and collaboration.
Skills:LeadershipInitiativeCommunicationTime managementIntegrity

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn