Housekeeping Ambassador II|General Housekeeping (AJBR)

Emaar Properties
United Arab Emirates
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 1+ yearsEducation: high_schoolSkills: ["Communication","Guest service","Attention to cleanliness","Timeliness","Service recovery"]

Deliver exceptional guest experiences in a highly empowered hospitality environment. Represent the brand throughout the guest journey, maintaining hotel cleanliness standards in rooms and public areas. Perform housekeeping operational tasks to service procedures, keep rooms and amenities orderly and attractive, and ensure timely handling of guest requests. Proactively communicate with fellow ambassadors to prevent complaints and provide service recovery when needed.

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FursaFursa
Emaar Properties
Emaar Properties
20 hours ago

Housekeeping Ambassador II|General Housekeeping (AJBR)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 58 minutes agoStatus: Live
Reposted: similar role first listed 1 day ago

Job Summary

Deliver exceptional guest experiences in a highly empowered hospitality environment. Represent the brand throughout the guest journey, maintaining hotel cleanliness standards in rooms and public areas. Perform housekeeping operational tasks to service procedures, keep rooms and amenities orderly and attractive, and ensure timely handling of guest requests. Proactively communicate with fellow ambassadors to prevent complaints and provide service recovery when needed.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Entry level

Key Responsibilities

  • •Ensure exceptional guest experience from welcome to farewell.
  • •Conduct all operational housekeeping tasks according to service standards and procedures.
  • •Maintain cleanliness and orderliness of rooms and public areas, including floors, lift landings, corridors, and pantries.
  • •Timely order taking and delivery of guest requests.
  • •Prevent complaints and ensure adequate service recovery when needed.

Key Requirements

  • •Previous experience in a similar and/or related field in a 5* hotel.
  • •At least 1-year experience at the same level.
  • •Proficient in English.
  • •Minimum qualification: high school diploma / higher secondary.
  • •Ability to maintain established cleanliness standards in rooms and public areas.
Experience:1+ yearsHospitality5-star hotel
Education:High School
Skills:CommunicationGuest serviceAttention to cleanlinessTimelinessService recovery
Languages:English

Company Brief

Emaar Properties
Leading Dubai-based global real estate developer and lifestyle company known for master-planned communities and landmark assets such as Burj Khalifa and The Dubai Mall; operates property development, malls, hospitality and related services internationally.
Industry: Real Estate Development
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1997
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