Manager, Forward Deployed Engineer - Tokyo

OpenAI
Tokyo
Workplace: HybridFull timeFunction: Software EngineeringExperience: 8+ yearsSkills: ["Leadership","Technical judgment","Communication","Problem-solving","Decision-making"]

Lead OpenAI’s Forward Deployed Engineering team in high-stakes, ambiguous customer deployments, owning end-to-end technical and business value outcomes. Grow a team that can ship consistently with high technical quality, codify field learnings into tools and playbooks, and translate deployment signals back to Product and Research. Partner across Product, Research, Sales, and GTM, with the role based in Tokyo using a hybrid model and up to 40% travel.

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FursaFursa
OpenAI
OpenAI
1 month ago

Manager, Forward Deployed Engineer - Tokyo

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Lead OpenAI’s Forward Deployed Engineering team in high-stakes, ambiguous customer deployments, owning end-to-end technical and business value outcomes. Grow a team that can ship consistently with high technical quality, codify field learnings into tools and playbooks, and translate deployment signals back to Product and Research. Partner across Product, Research, Sales, and GTM, with the role based in Tokyo using a hybrid model and up to 40% travel.
Location: Tokyo
Workplace: Hybrid
Employment Type: Full time
Job Function: Software Engineering
Seniority: Manager level

Key Responsibilities

  • •Lead and grow a team delivering production systems with frontier models.
  • •Own end-to-end delivery outcomes using clarity, speed, tight coordination, and technical quality.
  • •Codify what works into tools, playbooks, and roadmap inputs to create leverage for OpenAI and the developer community.
  • •Monitor early indicators across product behavior, customer environments, and delivery practices, escalating urgently when needed.
  • •Define how field teams are staffed and supported to scale without added complexity.
Travel: High travel

Pay and Benefits

Perks:Relocation

Key Requirements

  • •Bilingual proficiency in Japanese and English (spoken and written), with resume submitted in English.
  • •8+ years of engineering or technical delivery experience, including 2+ years managing high-performing Forward Deployed Engineers or customer-facing engineers.
  • •Led high-pressure technical projects from prototype to production.
  • •Write and review production-grade code across frontend and backend.
  • •Simplify complex work and make fast, sound decisions under pressure, with the ability to elevate team performance through clarity.
Experience:8+ yearsAI
Skills:LeadershipTechnical judgmentCommunicationProblem-solvingDecision-making
Languages:JapaneseEnglish

Company Brief

OpenAI
Develops and deploys advanced generative AI models (including ChatGPT and DALL·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Hectocorn (USD 100B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2015
Glassdoor
Glassdoor: 4.4
WebsiteLinkedInGlassdoor