Department Manager- Part time (Auckland, NZ)

Sephora
Auckland
Workplace: OnsitePart timeFunction: Business OperationsSkills: ["Communication","Emotional intelligence","Coaching","Lead by example","Team influence"]

Provide day-to-day supervisory oversight of store operations as a Department Manager (Senior Beauty Advisor), partnering with supervisors, the Assistant Store Manager, and the Store Manager. Lead team performance through coaching and feedback, ensure a high level of customer service and product recommendations, and act as an escalation point during core hours. Support store KPI and targets while holding briefings and working a rostered schedule.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Sephora
Sephora
5 hours ago

Department Manager- Part time (Auckland, NZ)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Provide day-to-day supervisory oversight of store operations as a Department Manager (Senior Beauty Advisor), partnering with supervisors, the Assistant Store Manager, and the Store Manager. Lead team performance through coaching and feedback, ensure a high level of customer service and product recommendations, and act as an escalation point during core hours. Support store KPI and targets while holding briefings and working a rostered schedule.
Location: Auckland
Workplace: Onsite
Employment Type: Part time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Act as an extension of the store management team to manage team performance through regular coaching and feedback.
  • •Promote high-level customer service and recommend suitable products based on customer needs.
  • •Serve as an escalation point for clients and cast member matters, making store operation decisions during core hours.
  • •Hold team briefings.
  • •Support the Store Manager and Assistant Store Manager to achieve store KPIs and targets, working a rostered schedule including weekends and varying shifts.

Pay and Benefits

Perks:Store DiscountsTraining

Key Requirements

  • •Provide day-to-day supervisory oversight and coach team performance through regular feedback.
  • •Have previous management experience in a fast-paced, high-volume retail sales environment.
  • •Promote high-level customer service by understanding customer needs and recommending suitable products.
  • •Serve as an escalation point for clients and confidently make store operation decisions during core hours.
  • •Be proficient in using the Microsoft Office Suite.
Experience:RetailSales
Skills:CommunicationEmotional intelligenceCoachingLead by exampleTeam influence
Tech Stack:Microsoft Office Suite

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn