Senior Customer Development Rep

HSBC
Beijing
Full timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Interpersonal skills","Presentation skills","Service attitude","Sales attitude","Work under pressure"]

Proactively manage and grow a portfolio of mid-to-high-end clients by becoming a trusted advisor and leading strategic conversations. Develop and maintain sales channels, identify customer needs, and deliver creative, flexible banking solutions. Provide high-quality service by resolving enquiries and complaints, participate in team activities, and ensure fair outcomes. After closing sales, hand over customer relationships to relationship managers.

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FursaFursa
HSBC
HSBC
2 days ago

Senior Customer Development Rep

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Proactively manage and grow a portfolio of mid-to-high-end clients by becoming a trusted advisor and leading strategic conversations. Develop and maintain sales channels, identify customer needs, and deliver creative, flexible banking solutions. Provide high-quality service by resolving enquiries and complaints, participate in team activities, and ensure fair outcomes. After closing sales, hand over customer relationships to relationship managers.
Location: Beijing
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Proactively develop and manage a complex client portfolio, leading strategic dialogues and delivering flexible solutions.
  • •Develop and maintain sales channels and maintain early-stage customer relationships.
  • •Provide excellent customer service by ensuring enquiries and complaints are accurately resolved to customer satisfaction.
  • •Engage potential customers and follow leads through successful account opening while meeting work targets.
  • •Hand over customer relationships properly to relationship managers after closing sales.

Key Requirements

  • •University degree or above (recognized by the state).
  • •Strong interpersonal skills and effective presentation skills.
  • •Well-developed service and sales attitude with the ability to work under pressure.
  • •Presentable, outgoing, and persuasive.
  • •Good oral and written English (preferable).
Education:Bachelor's
Skills:Interpersonal skillsPresentation skillsService attitudeSales attitudeWork under pressure
Languages:English

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn