Hermes

3 months ago

Assistant Manager, Williamsburg

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Assistant Manager at Hermès Williamsburg supports the Managing Director in running the boutique, driving sales, and developing clients through CRM and service initiatives. The role involves coaching staff, ensuring premium service on the sales floor, interpreting sales data, coordinating scheduling, and supporting recruiting and training in a fast-paced luxury environment.

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Daily supervision of staff (coaching, training and assistance in achieving sales objectives).
•Demonstrates and active management presence on the sales floor modeling exceptional service and ensuring all team members embody the Hermès spirit.
•Identifies sales opportunities by weekly review of business by profession, tracking delivery and special orders and applies these opportunities with each sales specialist personal goals.
•Contributes to and/or conducts monthly touch-base meetings and annual performance evaluations in tandem with Floor Director/Managing Director.
•Communicates CRM standards, follows up daily for associate compliance and to maximize quality of client capture rate and detailed information according to Hermès standards.

Pay and Benefits

Salary: 77,654 - 88,746

Perks:Health InsuranceDentalVision401k

Key Requirements

•4+ years of retail management experience; prior experience in a luxury environment is preferred.
•Must possess basic office skills including proficiency in Excel, Word, Cegid and E-time.
•Ability to learn merchandise, POS and payroll systems; effectively troubleshoot.
•Ability to interpret sales data and translate into effective business recommendations.
•Clear written and verbal communication skills.

Experience:4+ yearsRetailLuxuryFashion

Skills:CommunicationLeadershipCustomer focusTeam managementProblem-solving

Languages:English

Tech Stack:ExcelWordCegidE-timePOSCRM

Company Brief

Hermes

Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn

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Hermes

3 months ago

Assistant Manager, Williamsburg

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: New York

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Daily supervision of staff (coaching, training and assistance in achieving sales objectives).
•Demonstrates and active management presence on the sales floor modeling exceptional service and ensuring all team members embody the Hermès spirit.
•Identifies sales opportunities by weekly review of business by profession, tracking delivery and special orders and applies these opportunities with each sales specialist personal goals.
•Contributes to and/or conducts monthly touch-base meetings and annual performance evaluations in tandem with Floor Director/Managing Director.
•Communicates CRM standards, follows up daily for associate compliance and to maximize quality of client capture rate and detailed information according to Hermès standards.

Pay and Benefits

Salary: 77,654 - 88,746

Perks:Health InsuranceDentalVision401k

Key Requirements

•4+ years of retail management experience; prior experience in a luxury environment is preferred.
•Must possess basic office skills including proficiency in Excel, Word, Cegid and E-time.
•Ability to learn merchandise, POS and payroll systems; effectively troubleshoot.
•Ability to interpret sales data and translate into effective business recommendations.
•Clear written and verbal communication skills.

Experience:4+ yearsRetailLuxuryFashion

Skills:CommunicationLeadershipCustomer focusTeam managementProblem-solving

Languages:English

Tech Stack:ExcelWordCegidE-timePOSCRM

Company Brief

Hermes

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn