Customer Enrollment Specialist

Gomotive
Pakistan
Workplace: RemoteFull timeFunction: Customer Support (Service Desk)Experience: 3+ yearsSkills: ["Organizational skills","Communication","Follow-through","Proactive ownership","Attention to detail"]

Own the end-to-end Motor Vehicle Records (MVR) onboarding process for customers’ compliance teams. Coordinate dozens of concurrent, state-specific MVR projects—submitting and tracking paperwork, managing timelines, and keeping accurate records. Act as the primary point of contact with an external vendor partner while proactively communicating status and resolving issues with customers and internal Implementation Consultants from kickoff through completion.

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FursaFursa
Gomotive
Gomotive
5 days ago

Customer Enrollment Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 46 minutes agoStatus: Live

Job Summary

Own the end-to-end Motor Vehicle Records (MVR) onboarding process for customers’ compliance teams. Coordinate dozens of concurrent, state-specific MVR projects—submitting and tracking paperwork, managing timelines, and keeping accurate records. Act as the primary point of contact with an external vendor partner while proactively communicating status and resolving issues with customers and internal Implementation Consultants from kickoff through completion.
Location: Pakistan
Workplace: Remote
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Manage dozens of simultaneous MVR projects, tracking status, deadlines, and next steps.
  • •Prepare, submit, and track state paperwork needed to initiate and maintain MVR access for customers.
  • •Serve as the primary point of contact for an external vendor partner, coordinating requests and resolving issues.
  • •Provide proactive status updates and resolve open items with customers and internal Implementation Consultants.
  • •Maintain accurate records across active projects and escalate roadblocks to ensure completion.

Key Requirements

  • •3+ years of experience in project management, compliance operations, or a similar customer-facing, process-driven role.
  • •Proven ability to manage a high volume of concurrent projects without sacrificing attention to detail.
  • •Excellent written and verbal communication skills for customers, vendors, and internal stakeholders.
  • •Strong organizational skills and comfort working with paperwork-heavy, process-driven workflows.
  • •Experience coordinating with external vendors or partners to drive tasks to completion.
Experience:3+ yearsCompliance operationsCustomer-facing operationsVendor coordination
Skills:Organizational skillsCommunicationFollow-throughProactive ownershipAttention to detail
Languages:English

Company Brief

Gomotive
Provides a cloud-based fleet safety and compliance platform with digital driver logs, vehicle inspection checklists, workflows, and reporting tools to help transportation and delivery fleets improve safety and meet regulatory requirements.
Industry: Supply Chain Technology
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