AVP - Data and Analytics

HSBC
Guangzhou
Workplace: OnsiteFull timeFunction: Data Analytics & Business IntelligenceSkills: ["Stakeholder management","Presentation skills","Communication","Version control discipline"]

Build and deliver customer, product, and interaction analytics for cross-sell/next-best-action use cases. Explore and transform data across GCP and Hadoop, engineer features from CRM and behavioral signals, and develop propensity/uplift and segmentation models. Create decision-ready dashboards in Looker, run test-and-learn experiments, and translate results into implementation-ready outputs while partnering with CRM, product, and business stakeholders.

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FursaFursa
HSBC
HSBC
2 months ago

AVP - Data and Analytics

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Build and deliver customer, product, and interaction analytics for cross-sell/next-best-action use cases. Explore and transform data across GCP and Hadoop, engineer features from CRM and behavioral signals, and develop propensity/uplift and segmentation models. Create decision-ready dashboards in Looker, run test-and-learn experiments, and translate results into implementation-ready outputs while partnering with CRM, product, and business stakeholders.
Location: Guangzhou
Workplace: Onsite
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence

Key Responsibilities

  • •Explore, cleanse, and transform large volumes of customer, product, channel, and interaction data across platforms including GCP and Hadoop.
  • •Develop cross-sell/next-best-action analytics such as propensity/uplift models, segmentation, and prioritisation logic.
  • •Engineer features from CRM and behavioural signals to improve model performance and interpretability.
  • •Build and iterate prototypes using Python/SQL, creating decision-ready dashboards and monitoring views in Looker.
  • •Partner with CRM, product, and business stakeholders to define use cases, success metrics, and test-and-learn approaches; communicate outcomes and translate insights into implementation-ready artefacts.

Key Requirements

  • •6+ years’ experience in banking analytics/data science with a structured delivery approach.
  • •Advanced Python and SQL skills for analysing large datasets and performing complex statistical analysis.
  • •Develop end-to-end analytics solutions such as next-best-action, propensity/uplift modelling, or NLP/NLU and related modelling approaches.
  • •Strong understanding of CRM and customer engagement processes, including CMB products and operating model.
  • •Working knowledge of GCP services and analytics tooling, with solid understanding of Hadoop concepts and ecosystem.
Experience:Banking analyticsData scienceCRMCustomer analytics
Skills:Stakeholder managementPresentation skillsCommunicationVersion control discipline
Languages:English
Tech Stack:PythonSQLGCPHadoopLookerGitHubNLPNLUA/B testingAILLM

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn