Case Management Specialist (Remote Flexible, Non-Bilingual)
Pair Team
United States
Workplace: HybridFull timeUSD 25+ hourlyFunction: Solutions Engineering & Sales EngineeringSkills: ["Empathy","Cultural fluency","Collaboration","Patient","Organizational skills"]Provide whole-person care support by managing a caseload and engaging members through evidence-based, relationship-centered outreach. Conduct periodic telephonic and SMS follow-up, help set Health Action Plan/Shared Care Plan goals, and coordinate referrals, appointments, and community support connections. Collaborate in systematic case reviews with nurse care and behavioral health leaders before taking actions, while meeting monthly encounter metrics and navigating barriers to continued program participation.

