Runway ML

4 weeks ago

Senior IT Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Join a small IT team at a fast-growing AI company to own day-to-day technical support, device provisioning, onboarding, and security policy enforcement for a globally distributed workforce. You’ll handle tickets, manage laptops, administer Google Workspace, and contribute to security and infrastructure projects as the role expands across time zones.

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Seniority: Entry level

Key Responsibilities

•Handle help-desk tickets: triage and resolve employee requests — password resets, access provisioning, Slack/Google Workspace/Zoom troubleshooting, and general 'my thing is broken' support.
•Manage the device lifecycle: procure, provision, configure, and ship laptops for new hires. Handle off-boarding wipes and returns. Keep the asset inventory accurate.
•Run onboarding and off-boarding: create accounts, apply security profiles, draft welcome communications, and ensure new employees have everything before day one.
•Administer Google Workspace: manage users, groups, aliases, and license assignments. Use both the admin console and CLI tools regularly.
•Deploy and enforce security policies: help roll out and maintain endpoint security configurations, access controls, and compliance requirements across the fleet.

Key Requirements

•Some form of IT support experience. A help-desk role, an internal support function, or just being the person everyone came to when something broke.
•Comfort with macOS. Our user endpoint fleet is mostly Mac. You should be able to troubleshoot system issues, manage profiles, and work in the terminal without hand-holding.
•Familiarity with Google Workspace administration, or the confidence to pick it up fast. CLI admin tooling experience is a plus.
•A working understanding of networking fundamentals: DNS, DHCP, LAN/WAN basics, and how traffic moves.
•Basic understanding of cybersecurity principles. You should know what endpoint security, encryption, and access controls are, and why they matter.

Experience:Artificial intelligenceTechnologySoftware

Skills:CommunicationProblem-solvingSelf-directionCuriosityWritten communication

Languages:English

Tech Stack:Google WorkspaceMacOSCLISecurityEndpoint security

Company Brief

Runway ML

Provides generative AI tools and a creative platform for creators and studios to generate, edit, and collaborate on images, video, and other media using state-of-the-art machine learning models.

Industry: AI & Machine Learning

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: New York, United States

Founded: 2018

Website LinkedIn

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Runway ML

4 weeks ago

Senior IT Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Employment Type: Full time

Job Function: IT Operations (Systems/Network Admin)

Seniority: Entry level

Key Responsibilities

•Handle help-desk tickets: triage and resolve employee requests — password resets, access provisioning, Slack/Google Workspace/Zoom troubleshooting, and general 'my thing is broken' support.
•Manage the device lifecycle: procure, provision, configure, and ship laptops for new hires. Handle off-boarding wipes and returns. Keep the asset inventory accurate.
•Run onboarding and off-boarding: create accounts, apply security profiles, draft welcome communications, and ensure new employees have everything before day one.
•Administer Google Workspace: manage users, groups, aliases, and license assignments. Use both the admin console and CLI tools regularly.
•Deploy and enforce security policies: help roll out and maintain endpoint security configurations, access controls, and compliance requirements across the fleet.

Key Requirements

•Some form of IT support experience. A help-desk role, an internal support function, or just being the person everyone came to when something broke.
•Comfort with macOS. Our user endpoint fleet is mostly Mac. You should be able to troubleshoot system issues, manage profiles, and work in the terminal without hand-holding.
•Familiarity with Google Workspace administration, or the confidence to pick it up fast. CLI admin tooling experience is a plus.
•A working understanding of networking fundamentals: DNS, DHCP, LAN/WAN basics, and how traffic moves.
•Basic understanding of cybersecurity principles. You should know what endpoint security, encryption, and access controls are, and why they matter.

Experience:Artificial intelligenceTechnologySoftware

Skills:CommunicationProblem-solvingSelf-directionCuriosityWritten communication

Languages:English

Tech Stack:Google WorkspaceMacOSCLISecurityEndpoint security

Company Brief

Runway ML

Provides generative AI tools and a creative platform for creators and studios to generate, edit, and collaborate on images, video, and other media using state-of-the-art machine learning models.

Industry: AI & Machine Learning

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: New York, United States

Founded: 2018

Website LinkedIn