Supervisor

Apparel Group
Bahrain
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceSkills: ["Leadership","Customer focus","Problem-solving","Communication"]

Supervise team members during shifts to ensure standards across people, product, cleanliness, and exceptional guest experience. Lead by example with a focus on respectful service, respond to guest issues and complaints, and provide direction, training, and coverage. Enforce Tim Hortons operating standards, manage shift cash procedures and documentation, and ensure health & safety compliance while supporting store sales during your shift.

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Apparel Group
Apparel Group
2 years ago

Supervisor

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 2 years ago

Job Summary

Supervise team members during shifts to ensure standards across people, product, cleanliness, and exceptional guest experience. Lead by example with a focus on respectful service, respond to guest issues and complaints, and provide direction, training, and coverage. Enforce Tim Hortons operating standards, manage shift cash procedures and documentation, and ensure health & safety compliance while supporting store sales during your shift.
Location: Bahrain
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Supervise and motivate team members during shifts; train, orient, and monitor new hires.
  • •Respond to guest needs and complaints promptly, turning negative situations into positive outcomes.
  • •Ensure compliance with Tim Hortons operating standards, including merchandising, stock, and store policies.
  • •Manage shift cash procedures, including till counts, refunds/receipts/change, and equipment readiness.
  • •Follow and enforce health & safety practices, reporting injuries/accidents and unsafe conditions.

Key Requirements

  • •Lead teams on shift with a strong focus on guest experience and service standards.
  • •Provide ongoing direction, training, orientation, and monitoring for new team members.
  • •Maintain operational compliance, including store policies, cash procedures, and shift documentation.
  • •Ensure health and safety compliance, reporting injuries, incidents, and unsafe conditions appropriately.
  • •Handle customer payments and cashiering duties accurately, keeping checkout areas clean and orderly.
Skills:LeadershipCustomer focusProblem-solvingCommunication

Company Brief

Apparel Group
Apparel Group is a global fashion and lifestyle retail conglomerate operating a portfolio of international and homegrown brands across store and online channels, managing franchising, wholesale and retail operations across the Middle East, Asia and beyond.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1996
WebsiteLinkedIn