Business Office Associate

CarMax
United States
Workplace: OnsiteFull timeUSD 17.4 - 28 hourlyFunction: Business OperationsSkills: ["Customer service","Organizational skills","Multitasking","Communication","Confidentiality","Integrity"]

Support day-to-day store operations by delivering customer service and accurately processing sales, auctions, and appraisal paperwork. You’ll audit and manage documents for retail and wholesale transactions, handle auction/appraisal title and payoff documentation, and perform cash management tasks including deposits and security protocols. In a fast-paced team environment, you’ll also assist multiple departments, complete clerical duties like filing and reconciliation, and follow EH&S requirements to keep the work area compliant and orderly.

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FursaFursa
CarMax
CarMax
3 days ago

Business Office Associate

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Support day-to-day store operations by delivering customer service and accurately processing sales, auctions, and appraisal paperwork. You’ll audit and manage documents for retail and wholesale transactions, handle auction/appraisal title and payoff documentation, and perform cash management tasks including deposits and security protocols. In a fast-paced team environment, you’ll also assist multiple departments, complete clerical duties like filing and reconciliation, and follow EH&S requirements to keep the work area compliant and orderly.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Greet customers, answer questions, and guide them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions to ensure accurate titles, payoffs, and proper funding documentation.
  • •Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
  • •Perform clerical duties such as filing, data entry, and reconciliation of missing information while following EH&S requirements.

Pay and Benefits

Salary: USD 17.4 - 28 hourly
Perks:Paid Leave

Key Requirements

  • •Ability to read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Flexibility to work varied schedules, including nights, weekends, and holidays.
Skills:Customer serviceOrganizational skillsMultitaskingCommunicationConfidentialityIntegrity
Tech Stack:Microsoft OfficeData entry

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn