Senior Software Engineer

Cloudbeds
Latin America, North America
Workplace: RemoteFull timeFunction: Software EngineeringSkills: ["Ownership","Collaboration","Pragmatic architecture","Problem-solving","Debugging","Customer empathy","Communication","Time management"]

Build and operate customer-facing AI platform capabilities for Cloudbeds’ Core AI Squad. You’ll design production AI systems and agentic workflows focused on evaluation, observability, and safe integration into real customer journeys. Primarily using Python while collaborating across a PHP and Java ecosystem, you’ll work on reliability, correctness, latency, cost, scalability, and quality feedback loops, partnering with product, design, data, security, and engineering.

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FursaFursa
Cloudbeds
Cloudbeds
1 month ago

Senior Software Engineer

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Build and operate customer-facing AI platform capabilities for Cloudbeds’ Core AI Squad. You’ll design production AI systems and agentic workflows focused on evaluation, observability, and safe integration into real customer journeys. Primarily using Python while collaborating across a PHP and Java ecosystem, you’ll work on reliability, correctness, latency, cost, scalability, and quality feedback loops, partnering with product, design, data, security, and engineering.
Location: Latin America, North America
Workplace: Remote
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Design, build, and operate customer-facing AI platform services and product features primarily in Python, integrating with PHP and Java as needed.
  • •Build and evolve agentic harnesses, including agent runtimes, workflow orchestration, tool execution, state management, recovery paths, and evaluation hooks.
  • •Integrate agents and LLM-powered workflows into production systems with focus on reliability, correctness, latency, scalability, and cost.
  • •Evaluate models and providers for product use cases using clear success criteria and abstractions that keep the platform flexible.
  • •Own evaluation, tracing, observability, and quality feedback loops, and deliver clean, well-tested, well-documented code with strong engineering best practices.

Pay and Benefits

Perks:Remote WorkPaid LeaveParental LeaveHome OfficeLearning Budget

Key Requirements

  • •5+ years of software engineering experience building, shipping, and operating production systems.
  • •Strong production Python proficiency across APIs, services, tests, debugging, and operational ownership.
  • •Hands-on experience building, integrating, or evaluating agentic systems, agent harnesses, tool orchestration, or LLM-powered workflows.
  • •Experience with agentic frameworks such as LangChain, LangSmith, LangGraph, or similar tooling (e.g., PydanticAI, CrewAI).
  • •Comfort working across distributed systems and APIs, including services that interact with PostgreSQL, SQS, gRPC, and REST APIs.
Experience:HospitalityAIProduction systemsAgentic workflows
Skills:OwnershipCollaborationPragmatic architectureProblem-solvingDebuggingCustomer empathyCommunicationTime management
Languages:English
Tech Stack:PythonPHPJavaPostgreSQLSQSGRPCREST APIsLangChainLangSmithLangGraphPydanticAICrewAIMCPVector databasesRAGDockerKubernetesAWS

Company Brief

Cloudbeds
Provides a cloud-based hospitality management platform including property management, booking engine, channel management, and revenue management tools to hotels, hostels, and vacation rentals worldwide.
Industry: Hospitality
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series C
Headquarters: San Diego, United States
Founded: 2012
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn