Mastercard

1 month ago

Business Operations Site Reliability Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Responsible for production readiness and reliability of Mastercard products within the Business Operations org. You’ll manage end-to-end service lifecycle, implement automation, capacity planning, and monitoring to keep platforms healthy, support CI/CD and DevOps practices, conduct blameless postmortems, and collaborate with global teams to optimize mean time to recover and improve customer experience.

Location: Mexico City

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.
•Analyze ITSM activities of the platform and provide feedback to development teams on operational gaps or resiliency concerns
•Support services before they go live through operational design, capacity planning and launch reviews
•Maintain services once they are live by measuring and monitoring availability, latency, and overall system health
•Scale systems sustainably through automation and drive changes that improve reliability and velocity

Key Requirements

•Bachelor’s degree in computer science or related technical field involving coding, or equivalent practical experience
•6–10 years of hands-on experience in UNIX/Linux systems, scripting and automation, Oracle and SQL databases, DevOps practices, and CI/CD pipelines
•Experience in one or more of the following languages: C, C++, Java, Python, Go, Perl or Ruby
•Strong knowledge of operating systems, platforms, and infrastructure components
•Experience in working across development, operations, and product teams to prioritize needs and build relationships (banking/payments industry preferred)

Experience:6-10 yearsBankingPaymentsDevOpsCI/CDLinuxUnixOracleSQLPythonJavaC++GoPerlRubyAWS

Education:Bachelor's

Skills:CommunicationProblem-solvingOwnershipLeadershipTeamwork

Languages:EnglishSpanish

Tech Stack:UNIXLinuxOracleSQLDevOpsCI/CDAWSPythonJavaC++GoPerlRuby

Company Brief

Mastercard

Mastercard is a global payments and technology company that processes transactions, provides fraud prevention and data services, and builds payment infrastructure for consumers, businesses, merchants and governments across 200+ countries.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Mastercard

1 month ago

Business Operations Site Reliability Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Mexico City

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Key Responsibilities

•Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.
•Analyze ITSM activities of the platform and provide feedback to development teams on operational gaps or resiliency concerns
•Support services before they go live through operational design, capacity planning and launch reviews
•Maintain services once they are live by measuring and monitoring availability, latency, and overall system health
•Scale systems sustainably through automation and drive changes that improve reliability and velocity

Key Requirements

•Bachelor’s degree in computer science or related technical field involving coding, or equivalent practical experience
•6–10 years of hands-on experience in UNIX/Linux systems, scripting and automation, Oracle and SQL databases, DevOps practices, and CI/CD pipelines
•Experience in one or more of the following languages: C, C++, Java, Python, Go, Perl or Ruby
•Strong knowledge of operating systems, platforms, and infrastructure components
•Experience in working across development, operations, and product teams to prioritize needs and build relationships (banking/payments industry preferred)

Experience:6-10 yearsBankingPaymentsDevOpsCI/CDLinuxUnixOracleSQLPythonJavaC++GoPerlRubyAWS

Education:Bachelor's

Skills:CommunicationProblem-solvingOwnershipLeadershipTeamwork

Languages:EnglishSpanish

Tech Stack:UNIXLinuxOracleSQLDevOpsCI/CDAWSPythonJavaC++GoPerlRuby

Company Brief

Mastercard

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Purchase, New York, United States

Founded: 1966

Glassdoor: 4.1

Website LinkedIn Glassdoor