Customer Assistant (Christmas)

Waitrose & Partners
Reading
Workplace: OnsiteTemporaryGBP 13 - 13.25 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication"]

Deliver outstanding customer service in a John Lewis shop by engaging customers throughout their journey, using product knowledge and sales training to drive sales, and helping resolve queries. Maintain excellent shop standards through displays, stock availability, price ticketing, cleanliness, and accurate stock counts. Work flexibly across the shop—including till support and replenishment—to support the wider team during the busy Christmas period.

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Waitrose & Partners
Waitrose & Partners
2 days ago

Customer Assistant (Christmas)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Deliver outstanding customer service in a John Lewis shop by engaging customers throughout their journey, using product knowledge and sales training to drive sales, and helping resolve queries. Maintain excellent shop standards through displays, stock availability, price ticketing, cleanliness, and accurate stock counts. Work flexibly across the shop—including till support and replenishment—to support the wider team during the busy Christmas period.
Location: Reading
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Deliver engaging, inspirational customer service across the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits for the Partnership.
  • •Maintain shop standards including displays, stock availability, cleanliness, and price ticketing.
  • •Work flexibly across the shop, supporting the wider team with till support, replenishment, and general shop-keeping.
  • •Identify improvement areas, implement solutions, and support accurate stock counts to protect profits.

Pay and Benefits

Salary: GBP 13 - 13.25 hourly

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Ability to provide engaging, inspirational customer service at every stage of the customer journey.
  • •Proactively acknowledge and understand what customers are looking for, resolving queries as needed.
  • •Comfort working flexibly across shop tasks such as till support, stock replenishment, price ticketing, and general shop-keeping.
Skills:Communication

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn