Chep

4 months ago

Bilingual Territory Account Representative, San Antonio, TX (Field Based)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Territory Account Representative to develop and maintain key client relationships in the San Antonio region, driving growth through account management, quality collaboration, and cross-functional coordination. The role requires bilingual English/Spanish communication, field-based presence, and alignment with CHEP’s asset utilization and supply chain efficiency goals, delivering exceptional customer experience and continuous improvement.

Location: San Antonio

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Develop and maintain multi-tiered customer relationships within the assigned territory, ensuring customer loyalty and satisfaction through regular engagement, addressing customer needs at every lifecycle stage.
•Serve as the primary point of contact for customers, providing clear and proactive communication on account performance, inquiries, and feedback, while delivering value through strategic account management.
•Support business growth by promoting asset utilization and profitability initiatives, including customer onboarding, platform launches, and expansion into new lanes, enhancing the overall customer experience.
•Collaborate with cross-functional teams, including Commercial, Supply Chain, and Operations, to develop and implement customer-specific solutions that drive supply chain efficiencies and align with CHEP’s strategic goals.
•Resolve customer issues at the operational level, working closely with Customer Service, Logistics, and field teams to proactively manage account health, ensure controls, and mitigate potential disruptions.

Travel: High travel

Pay and Benefits

Perks:401kVisionDisabilityLife InsuranceParental LeaveChildcareProfit Sharing

Key Requirements

•Bachelor’s degree in business or related field or equivalent job experience.
•3-5 years of Customer Service / Customer Relationship Management (B2B or B2C) experience.
•Must be fully bilingual in English and Spanish.
•Knowledge of key Quality, Operations, Customer Service & Sales activities.
•Strong problem solving, organizational, decision-making, communication and presentation skills.

Experience:3-5 yearsLogisticsSupply chain

Education:Bachelor's

Skills:CommunicationRelationship managementProblem-solvingNegotiationTeamworkPresentation

Languages:EnglishSpanish

Tech Stack:SalesforceSiebelMS OfficeOutlookWordExcelPowerPoint

Company Brief

Chep

Provides pooled pallets, crates and containers and supply-chain logistics services to manufacturers, retailers and logistics providers globally, enabling transport, storage and returnable packaging solutions that reduce cost, waste and complexity in multi-party supply chains.

Industry: Logistics

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: Sydney, Australia

Website LinkedIn

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Chep

4 months ago

Bilingual Territory Account Representative, San Antonio, TX (Field Based)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: San Antonio

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Develop and maintain multi-tiered customer relationships within the assigned territory, ensuring customer loyalty and satisfaction through regular engagement, addressing customer needs at every lifecycle stage.
•Serve as the primary point of contact for customers, providing clear and proactive communication on account performance, inquiries, and feedback, while delivering value through strategic account management.
•Support business growth by promoting asset utilization and profitability initiatives, including customer onboarding, platform launches, and expansion into new lanes, enhancing the overall customer experience.
•Collaborate with cross-functional teams, including Commercial, Supply Chain, and Operations, to develop and implement customer-specific solutions that drive supply chain efficiencies and align with CHEP’s strategic goals.
•Resolve customer issues at the operational level, working closely with Customer Service, Logistics, and field teams to proactively manage account health, ensure controls, and mitigate potential disruptions.

Travel: High travel

Pay and Benefits

Perks:401kVisionDisabilityLife InsuranceParental LeaveChildcareProfit Sharing

Key Requirements

•Bachelor’s degree in business or related field or equivalent job experience.
•3-5 years of Customer Service / Customer Relationship Management (B2B or B2C) experience.
•Must be fully bilingual in English and Spanish.
•Knowledge of key Quality, Operations, Customer Service & Sales activities.
•Strong problem solving, organizational, decision-making, communication and presentation skills.

Experience:3-5 yearsLogisticsSupply chain

Education:Bachelor's

Skills:CommunicationRelationship managementProblem-solvingNegotiationTeamworkPresentation

Languages:EnglishSpanish

Tech Stack:SalesforceSiebelMS OfficeOutlookWordExcelPowerPoint

Company Brief

Chep

Industry: Logistics

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: Sydney, Australia

Website LinkedIn