Client Solutions Manager - Commerce - Toronto

TikTok
Toronto
Workplace: OnsiteFull timeCAD 60,253 - 89,685Function: Customer Success & Account ManagementSkills: ["Detail-oriented","Analytical","Creative problem solving"]

Own post-sale client relationships for Commerce advertisers, acting as a technical and strategic consultant across product adoption, campaign strategy, and optimization. Build test-and-learn frameworks using TikTok measurement solutions, drive correct implementation of Pixels/SDKs/MMPs and TikTok Shop integrations, and ensure flawless campaign setup and compliance. Present performance insights through reporting and account audits while collaborating cross-functionally to deliver measurable revenue impact.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
TikTok
TikTok
1 month ago

Client Solutions Manager - Commerce - Toronto

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Own post-sale client relationships for Commerce advertisers, acting as a technical and strategic consultant across product adoption, campaign strategy, and optimization. Build test-and-learn frameworks using TikTok measurement solutions, drive correct implementation of Pixels/SDKs/MMPs and TikTok Shop integrations, and ensure flawless campaign setup and compliance. Present performance insights through reporting and account audits while collaborating cross-functionally to deliver measurable revenue impact.
Location: Toronto
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Act as a consultant and solutions partner for clients and internal stakeholders across product adoption, campaign strategy, and optimization.
  • •Stay current on product developments, market trends, vertical movements, and competitor activity to provide forward-looking recommendations.
  • •Build test-and-learn frameworks using TikTok measurement solutions to demonstrate full-funnel business impact.
  • •Drive adoption and correct implementation of Pixels, SDKs, Mobile Measurement Partners (MMPs), and TikTok Shop integrations with technical accuracy.
  • •Manage end-to-end campaign execution checks, monitor delivery, provide real-time optimization suggestions, and report revenue impact through insights and account audits.

Pay and Benefits

Salary: CAD 60,253 - 89,685
Equity and Bonus:Equity
Perks:Health InsuranceDentalRrspPaid ParentalDisability CoverageLife InsurancePaid Holidays

Key Requirements

  • •5+ years in client services, account management, or campaign management in digital performance marketing with hands-on ads platform experience.
  • •Solid understanding of digital media KPIs and optimizing across awareness, consideration, and performance objectives.
  • •Experience managing complex branding and performance advertiser campaign portfolios, including multi-market coordination.
  • •Proficiency with campaign analytics and reporting tools (Excel, Thinkcell, dashboards) to extract actionable insights.
  • •Detail-oriented, analytical, and a creative problem solver.
Experience:Digital performance marketingCampaign managementClient services
Skills:Detail-orientedAnalyticalCreative problem solving
Tech Stack:TikTok Ads ManagerExcelThinkcellDashboardsPixelsSDKsMobile Measurement PartnersTikTok ShopIASDV

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn