Teller

Tompkins Financial
United States
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer service","Organizational skills","Problem-solving","Communication","Attention to detail"]

Greet clients warmly and process a wide range of branch transactions accurately and efficiently while following banking policies and regulatory requirements. Handle deposits, check cashing, withdrawals, bond redemptions, cashier’s checks, loan and credit card payments, and support cash drawer and vault controls. Serve customers by answering account questions, referring opportunities to the right team members, and preparing daily settlement and required transaction reports.

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Tompkins Financial
Tompkins Financial
2 days ago

Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Greet clients warmly and process a wide range of branch transactions accurately and efficiently while following banking policies and regulatory requirements. Handle deposits, check cashing, withdrawals, bond redemptions, cashier’s checks, loan and credit card payments, and support cash drawer and vault controls. Serve customers by answering account questions, referring opportunities to the right team members, and preparing daily settlement and required transaction reports.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Provide a welcoming client experience and assist customers with branch transactions.
  • •Process deposit, check cashing, and withdrawal transactions within approved authority and operating policy.
  • •Sell cashier’s checks, redeem EE Savings Bonds, issue approved cash advances, and transfer funds between accounts as required.
  • •Process loan and credit card payments and respond to customer phone inquiries regarding balances and withdrawals.
  • •Balance cash drawer daily and prepare settlement/proof transactions and required reports (e.g., CTRs, Bank Secrecy Reports).

Pay and Benefits

Perks:Health InsuranceDentalVision401kProfit SharingPaid LeaveFree ParkingEmployee Referrals

Key Requirements

  • •High school diploma or GED.
  • •Cash handling experience in banking, cash office, or retail setting; six months to one year preferred.
  • •Excellent customer service skills.
  • •Strong organizational, problem-solving, and communication skills.
  • •Ability to follow precise directions and learn banking systems quickly; proficient PC skills.
Experience:Banking
Education:High School
Skills:Customer serviceOrganizational skillsProblem-solvingCommunicationAttention to detail
Languages:English

Company Brief

Tompkins Financial
Financial services holding company offering commercial and retail banking, wealth management, insurance, and employee benefits solutions through its subsidiary brands. Primarily serves individuals, businesses, and institutions across upstate New York and neighboring markets.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 250M to 500M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Ithaca, United States
Founded: 1836
WebsiteLinkedIn