Sr. Store Sales Associate (Klang, 10, MY, 41200)

Crocs Inc.
Malaysia
Workplace: OnsiteFull timeFunction: SalesExperience: 3+ yearsSkills: ["Customer service","Communication","Teamwork","Sales-driven mindset","Adaptability"]

Deliver exceptional in-store customer service using Crocs’ C.H.A.R.M. model, educate consumers on products and promotions, and support store initiatives. Assist across retail departments including consumer service, product knowledge, visual presentation, and stock room management. Handle daily retail operations such as POS management, stock replenishment, pricing/markdown, and loyalty program promotion while maintaining cleanliness and asset protection compliance. Lead by example to improve personal KPIs through sales-driven techniques.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Crocs Inc.
Crocs Inc.
2 days ago

Sr. Store Sales Associate (Klang, 10, MY, 41200)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Deliver exceptional in-store customer service using Crocs’ C.H.A.R.M. model, educate consumers on products and promotions, and support store initiatives. Assist across retail departments including consumer service, product knowledge, visual presentation, and stock room management. Handle daily retail operations such as POS management, stock replenishment, pricing/markdown, and loyalty program promotion while maintaining cleanliness and asset protection compliance. Lead by example to improve personal KPIs through sales-driven techniques.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Deliver outstanding service to consumers using the C.H.A.R.M. service model.
  • •Assist with consumer education on products, in-store promotions, and events; support store goals.
  • •Learn and help across store departments including consumer service, product knowledge/placement, visual presentation, and stock room management.
  • •Support daily retail operations such as POS management, stock replenishment, pricing/markdown, loyalty promotions, and cleanliness/recovery standards.
  • •Follow Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.

Key Requirements

  • •Be 16 years or older.
  • •Have at least O Level or above.
  • •Minimum 3 years of working experience, preferably in retail.
  • •Fluent in English; proficiency in other languages is an advantage.
  • •Be able to work rotational shifts, including nights, Saturdays, Sundays, and public holidays.
Experience:3+ yearsRetail
Skills:Customer serviceCommunicationTeamworkSales-driven mindsetAdaptability
Languages:English
Tech Stack:Microsoft WordMicrosoft ExcelEmailPoint of Sale (POS)

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn