Customer Experience Banker (Elk Rapids, MI) 30-35 hours per week + benefits

Huntington Bancshares
United States
Workplace: OnsitePart timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Sales","Relationship management","Communication","Presentation"]

Serve walk-in customers as a financial concierge, delivering friendly, solution-focused service while accurately processing transactions and balancing daily. Proactively identify customer financial goals, educate customers on consumer deposit products, and recommend relevant banking services to retain and grow both consumer and business relationships. Use a disciplined sales approach—follow-up, outbound calling, and referrals—while ensuring full adherence to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
2 days ago

Customer Experience Banker (Elk Rapids, MI) 30-35 hours per week + benefits

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Serve walk-in customers as a financial concierge, delivering friendly, solution-focused service while accurately processing transactions and balancing daily. Proactively identify customer financial goals, educate customers on consumer deposit products, and recommend relevant banking services to retain and grow both consumer and business relationships. Use a disciplined sales approach—follow-up, outbound calling, and referrals—while ensuring full adherence to operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and recommend appropriate deposit and other banking services.
  • •Grow customer relationships through a disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Refer customers to other areas of the bank to deepen relationships and strengthen partnerships.
  • •Follow operational, security, risk, and regulatory policies while processing transactions accurately and balancing daily.

Key Requirements

  • •High school diploma or GED and at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's degree.
  • •Comfort educating customers on consumer deposit products.
  • •Ability to provide excellent customer service and resolve customer issues.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceSalesRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn