Amadeus

1 day ago

Principal Functional Architect

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Work with key customers to drive adoption and maximize value from Amadeus solutions. Build tailored success plans, collaborate with internal teams to ensure smooth implementation and strong customer experience, and track adoption/performance metrics. Lead regular business reviews, coordinate with subject matter experts to resolve technical issues, and engage post-implementation to support renewals and identify expansion opportunities.

Location: Taipei, Guangzhou

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Partner with customers to understand their goals and build tailored success plans.
•Collaborate with internal teams to ensure smooth implementation and excellent customer experience.
•Monitor adoption and performance metrics and share actionable insights.
•Conduct regular business reviews to discuss progress, outcomes, and enhancement opportunities.
•Support renewal planning and identify additional solution opportunities aligned to customer goals.

Key Requirements

•Strong understanding of technology solutions and the ability to explain complex concepts simply.
•Excellent communication skills for interacting with diverse stakeholders.
•Experience in customer relationship management or similar customer-facing roles.
•Ability to work independently and coordinate cross-functional teams effectively.
•Proficiency in Mandarin and English communication.

Skills:CommunicationStakeholder managementProblem-solvingIndependent workCross-functional coordination

Languages:MandarinEnglish

Company Brief

Amadeus

Provides technology solutions for the global travel industry, including reservation systems, distribution, airline IT, hospitality, and data-driven services to travel providers, agencies, and OTAs to manage bookings and operations.

Industry: TravelTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Madrid, Spain

Founded: 1987

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Amadeus

1 day ago

Principal Functional Architect

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Taipei, Guangzhou

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Partner with customers to understand their goals and build tailored success plans.
•Collaborate with internal teams to ensure smooth implementation and excellent customer experience.
•Monitor adoption and performance metrics and share actionable insights.
•Conduct regular business reviews to discuss progress, outcomes, and enhancement opportunities.
•Support renewal planning and identify additional solution opportunities aligned to customer goals.

Key Requirements

•Strong understanding of technology solutions and the ability to explain complex concepts simply.
•Excellent communication skills for interacting with diverse stakeholders.
•Experience in customer relationship management or similar customer-facing roles.
•Ability to work independently and coordinate cross-functional teams effectively.
•Proficiency in Mandarin and English communication.

Skills:CommunicationStakeholder managementProblem-solvingIndependent workCross-functional coordination

Languages:MandarinEnglish

Company Brief

Amadeus

Industry: TravelTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Madrid, Spain

Founded: 1987

Website LinkedIn