Community Lead - Kraken Pro

Kraken
United States
Workplace: RemoteFull timeUSD 83,000 - 166,000 annuallyFunction: Communications, PR & CommunitySkills: ["Community management","Fast writing","De-escalation","Communication","Data-driven thinking","Thick skin"]

Build and grow the Kraken Pro community for serious traders across Discord, Telegram, X, TradingView, and Reddit. Be the fastest, most accurate voice during market-moving events, create and run an ambassador/power-user program, and lead public formats like AMAs and live trading sessions. Partner with Product using firsthand feedback, write content people share, and track outcomes with KPIs such as sentiment and retention.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Kraken
Kraken
17 hours ago

Community Lead - Kraken Pro

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Build and grow the Kraken Pro community for serious traders across Discord, Telegram, X, TradingView, and Reddit. Be the fastest, most accurate voice during market-moving events, create and run an ambassador/power-user program, and lead public formats like AMAs and live trading sessions. Partner with Product using firsthand feedback, write content people share, and track outcomes with KPIs such as sentiment and retention.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Act as a participant in community channels and respond quickly with speed and accuracy to breaking events.
  • •Stand up and run an ambassador and power-user program (market makers, quant desks, high-volume traders).
  • •Host and manage community public formats including AMAs, live trading sessions, feature launches, and competitions.
  • •Coordinate with Product by surfacing issues (e.g., broken order entry flow) with evidence, then communicate updates back to the community.
  • •Create content people screenshot (threads, feature teardowns, and release notes) and measure impact with KPIs like sentiment and retention.

Pay and Benefits

Salary: USD 83,000 - 166,000 annually
Equity and Bonus:Equity
Perks:Annual BonusEquity

Key Requirements

  • •You actively trade and can discuss funding rates, maker/taker economics, slippage, and latency confidently.
  • •3+ years running community or social for a product with a technical, skeptical audience (crypto/fintech/gaming/dev tools).
  • •You write fast and clearly, producing short and long-form content that holds up under scrutiny.
  • •You have thick skin and strong instincts for de-escalation and pushing back without going corporate.
  • •You’ve built something from a standing start (not just maintained an existing account).
Experience:CryptoFintechGamingDeveloper toolsCommunity managementSocial media
Skills:Community managementFast writingDe-escalationCommunicationData-driven thinkingThick skin
Tech Stack:DiscordTelegramXTradingViewReddit

Company Brief

Kraken
Kraken (Payward, Inc.) is a global cryptocurrency exchange and financial infrastructure provider offering spot and derivatives trading, staking, custody, tokenized assets and institutional services to retail and institutional clients.
Industry: Trading Platforms
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2011
Glassdoor
Glassdoor: 4.2
WebsiteLinkedInGlassdoor