Solutions Engineer | Central US | Remote

Grafana Labs
United States
Workplace: RemoteFull timeUSD 182,000 - 226,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Collaboration","Leadership","Judgment","Problem-solving"]

Join Grafana Labs’ Commercial Solutions Engineering team as a customer-facing technical pre-sales expert. You’ll partner with Sales to communicate the Grafana value proposition, own technical engagement to help close high-velocity opportunities, and deliver demos and technical presentations. You’ll also feed customer feedback into product and engineering, and create public and internal enablement materials such as documentation, blog posts, videos, and knowledge base articles.

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Grafana Labs
Grafana Labs
1 month ago

Solutions Engineer | Central US | Remote

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Source: Company careers pageValidated by: Fursa AI
Last checked: 21 hours agoStatus: Live

Job Summary

Join Grafana Labs’ Commercial Solutions Engineering team as a customer-facing technical pre-sales expert. You’ll partner with Sales to communicate the Grafana value proposition, own technical engagement to help close high-velocity opportunities, and deliver demos and technical presentations. You’ll also feed customer feedback into product and engineering, and create public and internal enablement materials such as documentation, blog posts, videos, and knowledge base articles.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Partner with Sales to articulate Grafana’s value proposition, vision, and strategy to customers.
  • •Own technical engagement with customers to help close high-velocity opportunities using technical skill and credibility.
  • •Deliver product and technical presentations for potential and existing customers.
  • •Proactively communicate with customers and internal teams to provide a feedback loop on products and competitive landscape.
  • •Create and improve customer and internal enablement materials, including documentation, blog posts, videos, and knowledge base articles.

Pay and Benefits

Salary: USD 182,000 - 226,000 annually
Equity and Bonus:Equity
Perks:RsusPaid Leave

Key Requirements

  • •5+ years of technical pre-sales experience, ideally with open source technologies or in the Metrics/Monitoring space.
  • •Ideally located on the East Coast or Central Region of the US.
  • •First-class written and oral communication skills to articulate value and technical advantages to customers.
  • •Ability to collaborate with an international, remote-first team.
  • •Strong judgment, collaboration, and leadership in a startup environment.
Experience:Open sourceMetrics/monitoring
Skills:CommunicationCollaborationLeadershipJudgmentProblem-solving
Languages:English

Company Brief

Grafana Labs
Develops open-source and commercial observability tools, including Grafana for metrics visualization, Loki for log aggregation, and Tempo for tracing, enabling organizations to monitor, analyze, and visualize system performance and telemetry data.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: New York, United States
Founded: 2014
WebsiteLinkedIn