Release Manager - Client Implementations

Fiserv
Nebraska, Georgia, New Jersey
Workplace: OnsiteFull timeUSD 67,500 - 120,000Function: Administration & Executive AssistanceSkills: ["Communication","Facilitation","Stakeholder management","Analytical thinking","Problem-solving"]

Lead complex client GoLive implementations across the Configure Digital/XD portfolio. Coordinate cross-functional teams to manage readiness, risks, dependencies, escalations, and execution controls within approved change windows. Own the GoLive command structure—from kickoff and milestone tracking to issue escalation and recovery coordination—while partnering for coverage on overnight or multi-day events. Maintain release playbooks and support post-GoLive reviews with lessons learned and process improvements.

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FursaFursa
Fiserv
Fiserv
12 hours ago

Release Manager - Client Implementations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead complex client GoLive implementations across the Configure Digital/XD portfolio. Coordinate cross-functional teams to manage readiness, risks, dependencies, escalations, and execution controls within approved change windows. Own the GoLive command structure—from kickoff and milestone tracking to issue escalation and recovery coordination—while partnering for coverage on overnight or multi-day events. Maintain release playbooks and support post-GoLive reviews with lessons learned and process improvements.
Location: Nebraska, Georgia, New Jersey
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Lead client GoLive implementations within approved change windows, ensuring activities are sequenced, tracked, validated, and completed per the playbook.
  • •Coordinate cross-functional participation across Implementation, Technical, QA, Conversion, Hosted Operations, AppOps, DBA, Product, Client Services, and partner teams.
  • •Own the GoLive command structure, including readiness confirmation, kickoff, milestone tracking, dependency management, escalation, and recovery coordination.
  • •Partner with another Release Manager to support overnight, extended, or multi-day events through coverage, handoffs, and continuity.
  • •Maintain and improve release playbooks, workbooks, checklists, templates, and execution artifacts, and document post-GoLive lessons learned and issue trends.

Pay and Benefits

Salary: USD 67,500 - 120,000

Key Requirements

  • •8+ years of experience in release management, implementation management, production deployment coordination, technology operations, or a related field.
  • •Experience managing technology releases, production deployments, client implementations, migrations, or complex operational events.
  • •Ability to coordinate multiple workstreams, teams, and clients in high-pressure production environments.
  • •Strong knowledge of change management, release governance, readiness, production validation, and incident/escalation management.
  • •Experience creating and enforcing repeatable processes (checklists, workbooks, playbooks, or operating procedures) with excellent stakeholder communication and status reporting.
Skills:CommunicationFacilitationStakeholder managementAnalytical thinkingProblem-solving

Eligibility

Visa:F-1H-1BH-2TN
Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn