Engagement Manager

Workday
New York
Workplace: HybridFull timeUSD 138,200 - 207,200 annuallyFunction: Program & Project Management (PMO)Experience: 3-5 yearsEducation: bachelorsSkills: ["Communication","Stakeholder management","Presentation","Collaboration","Problem-solving"]

Senior owner of enterprise engagements, leading multi‑phase implementations and driving long‑term value with cross‑functional teams. Manages scope, timelines, and budget, engages senior stakeholders, and ensures adoption and measurable business impact for customers.

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FursaFursa
Workday
Workday
3 months ago

Engagement Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 29 days agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Senior owner of enterprise engagements, leading multi‑phase implementations and driving long‑term value with cross‑functional teams. Manages scope, timelines, and budget, engages senior stakeholders, and ensures adoption and measurable business impact for customers.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Manager level

Key Responsibilities

  • •Own end-to-end customer engagements: serve as the overall engagement owner for assigned accounts, accountable for successful implementation and ongoing value realisation.
  • •Lead complex deployments of Sana for medium and large enterprise customers, from discovery and design through go-live and post-launch optimisation.
  • •Lead project and program delivery: define and manage project scope, plan, timelines, risks, and dependencies across multiple work streams; coordinate internal resources and partners to deliver against objectives.
  • •Engage senior customer stakeholders: build trusted advisor relationships with executive sponsors and key decision makers; facilitate steering committees and readouts and align roadmap with customer priorities.
  • •Drive adoption and measurable impact: define, track, and report on success metrics and KPIs; promote adoption and identify expansion opportunities.

Pay and Benefits

Salary: USD 138,200 - 207,200 annually
Equity and Bonus:Equity
Perks:EquityAnnual Bonus

Key Requirements

  • •3-5+ years of progressively responsible experience in enterprise software implementation, management consulting, or customer success / professional services roles.
  • •Direct experience leading complex implementation projects in medium or large enterprises, with responsibility for scope, timeline, budget, stakeholder management, and outcomes.
  • •Bachelor’s degree (or foreign equivalent) in Business, Management, Information Systems, Computer Science, Engineering, or a closely related field.
  • •A Master’s degree in a related field is preferred but not required. In lieu of a bachelor’s degree, equivalent experience will be considered.
  • •Fluency in English is mandatory; additional languages are a plus.
Experience:3-5 yearsEnterprise softwareProfessional servicesCustomer success
Education:Bachelor's
Skills:CommunicationStakeholder managementPresentationCollaborationProblem-solving
Languages:English

Company Brief

Workday
Provides cloud-based enterprise applications for human capital management, financial management, payroll, and analytics. Delivers unified HR and finance software suites to large organizations, enabling workforce planning, talent management, payroll, and financial reporting.
Industry: HR Tech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Pleasanton, United States
Founded: 2005
WebsiteLinkedIn