Senior Teller

First Interstate BancSystem
South Dakota
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 1-3 yearsEducation: high_schoolSkills: ["Confidentiality","Communication","Interpersonal skills","Customer service orientation","Compliance awareness"]

Handle daily teller transactions in both the lobby and drive-up locations, including deposits, payments, check cashing, foreign currency, and related services. Deliver outstanding in-person and phone client service, answer questions, and recognize referral opportunities to support additional products and lines of business. Reconcile cash drawers, follow dual-control and security procedures, maintain accurate activity records in 360View, and support compliance with check and cash-handling standards.

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FursaFursa
First Interstate BancSystem
First Interstate BancSystem
2 days ago

Senior Teller

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Handle daily teller transactions in both the lobby and drive-up locations, including deposits, payments, check cashing, foreign currency, and related services. Deliver outstanding in-person and phone client service, answer questions, and recognize referral opportunities to support additional products and lines of business. Reconcile cash drawers, follow dual-control and security procedures, maintain accurate activity records in 360View, and support compliance with check and cash-handling standards.
Location: South Dakota
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Process daily teller transactions in the branch lobby and drive-up locations, including payments, cash-related services, and foreign currency transactions.
  • •Provide personalized client service in person and over the phone, including answering questions, assisting with issues, and offering solutions.
  • •Complete special requests such as account closures, check orders, foreign currency exchanges, statements/copies, referrals, and safe-deposit box procedures.
  • •Reconcile cash drawers by verifying transactions, counting and packaging currency/coin, submitting excess and mutilated currency, and maintaining an authorized cash supply.
  • •Follow bank operations and security procedures, including dual-control functions, maintaining traffic surveys/audits, and participating in required training and regulatory compliance.

Pay and Benefits

Perks:Paid LeavePaid HolidaysChildcare

Key Requirements

  • •High school diploma or GED required.
  • •1-3 years experience in a cash handling and customer service role.
  • •Ability to handle confidential and sensitive information with discretion.
  • •Strong mathematical aptitude and adherence to check and cash-handling standards.
  • •Excellent written and verbal communication skills; working knowledge of digital platforms/CRM systems.
Experience:1-3 yearsBankingCustomer serviceCash handling
Education:High School
Skills:ConfidentialityCommunicationInterpersonal skillsCustomer service orientationCompliance awareness
Tech Stack:360ViewCRM systemsDigital platforms

Company Brief

First Interstate BancSystem
Regional bank holding company providing consumer, business, and commercial banking services through branches across the Mountain West and Pacific Northwest. Offers deposit accounts, lending, treasury management, and wealth services.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Billings, United States
Founded: 1971
WebsiteLinkedIn