LN Venues, Venue Applications Support Analyst (IN, OH, WI, MO)

Support PoS and other venue technologies for thousands of end-users across amphitheaters, clubs, and theatres. You’ll input and maintain system data, diagnose software/hardware/peripheral issues, test new software versions, and document and escalate recurring problems. Provide on-call helpdesk hotline coverage, create end-user guides, and deliver strong customer service. The role is primarily remote with frequent onsite travel across the U.S. for implementations and support.