Program Manager, Safeguards Workforce Operations

Anthropic
San Francisco, Seattle, New York, Washington
Workplace: OnsiteFull timeUSD 245,000 - 285,000 annuallyFunction: Program & Project Management (PMO)Education: bachelorsSkills: ["Judgment","Process improvement","Cross-functional alignment","Priority management","Collaboration"]

Own end-to-end programs that run Anthropic’s Safeguards Enforcement human review workforce, including onboarding, offboarding, device provisioning, and access provisioning across multiple worker types. Triage and execute capacity changes, convert broken processes into scalable systems with clear service levels, and translate enforcement demand into workforce capacity plans. Partner across IT, Security, People Operations, and vendor teams to maintain consistent standards and governance.

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Anthropic
Anthropic
1 day ago

Program Manager, Safeguards Workforce Operations

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Last checked: 32 minutes agoStatus: Live

Job Summary

Own end-to-end programs that run Anthropic’s Safeguards Enforcement human review workforce, including onboarding, offboarding, device provisioning, and access provisioning across multiple worker types. Triage and execute capacity changes, convert broken processes into scalable systems with clear service levels, and translate enforcement demand into workforce capacity plans. Partner across IT, Security, People Operations, and vendor teams to maintain consistent standards and governance.
Location: San Francisco, Seattle, New York, Washington
Workplace: Onsite
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Own the workforce lifecycle for contractor, vendor, and BPO reviewers (onboarding, offboarding, device provisioning, access provisioning).
  • •Triage and execute inbound requests for new or changing vendor, BPO, and contractor capacity.
  • •Turn ad hoc or broken processes into scalable programs with clear owners, service levels, and a system of record.
  • •Partner with IT and Security on access governance, including least-privilege provisioning, timely revocation, and regular access reviews.
  • •Build and maintain capacity plans with Enforcement leads and work with vendor management to meet onboarding and capacity commitments.

Pay and Benefits

Salary: USD 245,000 - 285,000 annually
Perks:EquityPaid LeaveParental Leave

Key Requirements

  • •Have personally run onboarding, offboarding, access, and device provisioning for contractor, vendor, or BPO workforces.
  • •Have operated scaled human review programs with vendors or BPOs (e.g., trust & safety, content moderation, or data annotation operations).
  • •Take a broken or ad hoc process and make it scalable, bringing other teams along to adopt it.
  • •Understand capacity planning fundamentals (volume, handle time, quality targets, ramp, attrition) to translate demand into workforce needs.
  • •Exercise sound judgment on access and permissions and know when to involve IT or Security.
Experience:Human reviewTrust & safetyContent moderationData annotation
Education:Bachelor's in A field relevant to the role as demonstrated through coursework, training, or professional experience
Skills:JudgmentProcess improvementCross-functional alignmentPriority managementCollaboration
Languages:English

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Anthropic
Develops large-scale AI systems and safety research to create reliable, steerable, and interpretable AI assistants and models for commercial and research applications.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2021
WebsiteLinkedIn