Senior Key Account Manager

Daimler Truck
Melbourne
Workplace: HybridFull timeFunction: Customer Success & Account ManagementSkills: ["Leadership","Coaching","Strategic thinking","Relationship building","Stakeholder management"]

Lead Daimler Truck Financial Services’ Fleet Finance business, driving sustainable growth through trusted customer relationships and competitive financing solutions. Manage and coach the Fleet Sales team to increase accountability and performance. Own the sales pipeline, forecasting, account planning, and quotation process while handling complex fleet opportunities through commercial and credit approval. Oversee portfolio performance, escalations, and delinquencies, and represent DTFS at customer events.

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Daimler Truck
Daimler Truck
8 hours ago

Senior Key Account Manager

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Job Summary

Lead Daimler Truck Financial Services’ Fleet Finance business, driving sustainable growth through trusted customer relationships and competitive financing solutions. Manage and coach the Fleet Sales team to increase accountability and performance. Own the sales pipeline, forecasting, account planning, and quotation process while handling complex fleet opportunities through commercial and credit approval. Oversee portfolio performance, escalations, and delinquencies, and represent DTFS at customer events.
Location: Melbourne
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Sr. Director level

Key Responsibilities

  • •Lead, coach and develop the Fleet Sales team, driving accountability, collaboration, and high performance.
  • •Grow the DTFS Fleet Finance business by converting opportunities and increasing finance penetration, customer profitability, and fleet services uptake.
  • •Own the sales pipeline, forecasting, account planning, and quotation process.
  • •Build trusted relationships with customers, dealers, brand partners, and Daimler Truck sales teams.
  • •Lead complex fleet opportunities through commercial and credit approval, and oversee portfolio performance and resolution of customer issues, escalations, debts, and delinquencies.
Travel: Medium travel

Pay and Benefits

Perks:Wellness StipendOn-site Parking

Key Requirements

  • •Strong experience in fleet finance, commercial vehicles, automotive financial services, or a comparable B2B finance environment.
  • •Demonstrated experience leading and developing a high-performing sales team.
  • •Strong commercial acumen and strategic thinking across customer, pricing, portfolio, and credit matters.
  • •Ability to analyze large data sets and translate insights into practical account and optimization plans.
  • •Tertiary qualifications, or studies in progress, preferably in business.
Experience:Fleet financeCommercial vehiclesAutomotive financial servicesB2B finance
Education:
Skills:LeadershipCoachingStrategic thinkingRelationship buildingStakeholder management
Languages:US

Company Brief

Daimler Truck
Designs, manufactures and sells commercial vehicles including trucks, buses and related services. Focuses on global transportation solutions, powertrains, electrification and digital services for freight and passenger mobility across multiple regions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Leinfelden-Echterdingen, Germany
Founded: 2021
WebsiteLinkedIn