IT Specialist | Retail | IKEA Dubai Festival City (Dubai, AE)

Al Futtaim Group
Dubai
Workplace: OnsiteFull timeFunction: IT Support & HelpdeskExperience: 5+ yearsEducation: bachelorsSkills: ["Troubleshooting","Problem-solving","Cross-functional coordination"]

Ensure the seamless operation of store IT systems that support daily sales, customer experience, and coworker productivity. Manage and maintain business applications and databases, serve as the primary point of contact for regional IT operations support across multiple stores, and integrate digital solutions across store and online channels. Develop and implement D365/NAV/BC solutions, support ERP-related project rollouts for market expansion, and maintain availability and performance of critical infrastructure.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Al Futtaim Group
Al Futtaim Group
1 day ago

IT Specialist | Retail | IKEA Dubai Festival City (Dubai, AE)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Ensure the seamless operation of store IT systems that support daily sales, customer experience, and coworker productivity. Manage and maintain business applications and databases, serve as the primary point of contact for regional IT operations support across multiple stores, and integrate digital solutions across store and online channels. Develop and implement D365/NAV/BC solutions, support ERP-related project rollouts for market expansion, and maintain availability and performance of critical infrastructure.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: IT Support & Helpdesk
Seniority: Mid level

Key Responsibilities

  • •Manage and maintain business applications and databases to improve operational efficiency and data quality.
  • •Serve as the primary point of contact for day-to-day IT operations support, handling requests and incidents to meet service level agreements.
  • •Implement and integrate digital and IT solutions across stores and online channels for successful rollouts.
  • •Support project teams with configuring and implementing digital and IT solutions for market expansion projects.
  • •Develop and implement D365/NAV/BC solutions across modules, including integrations and tracking completed development tasks.

Key Requirements

  • •5+ years of experience as an IT analyst in the retail industry.
  • •Proficiency with ERP solutions such as Microsoft Dynamics NAV/BC and D365.
  • •Strong database management skills with SQL and Oracle.
  • •Practical experience troubleshooting technical issues and supporting IT project implementations.
  • •Bachelor’s degree in Computer Science, Information Technology, or a related field.
Experience:5+ yearsRetail
Education:Bachelor's in Computer Science, Information Technology, or a related field
Skills:TroubleshootingProblem-solvingCross-functional coordination
Tech Stack:Microsoft Dynamics NAVMicrosoft Dynamics BCD365D365/NAV/BCSQLOracleCRM365ERP

Company Brief

Al Futtaim Group
Al-Futtaim Group is a diversified UAE conglomerate operating across automotive, retail, real estate, finance and services, representing 200+ global brands and serving customers across 20+ countries with over 40,000 employees.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
Glassdoor
Glassdoor: 3.6
WebsiteLinkedInGlassdoor