Service Advisor - Land Rover Roaring Fork

Sonic Automotive
United States
Workplace: OnsiteFull timeUSD 80,000 - 175,000 annuallyFunction: Customer Support (Service Desk)Experience: 2+ yearsEducation: high_schoolSkills: ["Communication","Customer service","Professionalism","Customer-focused"]

Schedule and manage customer service appointments for Land Rover Roaring Fork, greeting customers and guiding them through required or suggested maintenance based on vehicle service history. Advise customers on service costs and current promotions, coordinate with technicians, compute parts and labor estimates, and ensure vehicles are re-delivered correctly after repair. Review customer satisfaction survey results and meet dealership repair-order production standards.

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Sonic Automotive
Sonic Automotive
1 day ago

Service Advisor - Land Rover Roaring Fork

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Schedule and manage customer service appointments for Land Rover Roaring Fork, greeting customers and guiding them through required or suggested maintenance based on vehicle service history. Advise customers on service costs and current promotions, coordinate with technicians, compute parts and labor estimates, and ensure vehicles are re-delivered correctly after repair. Review customer satisfaction survey results and meet dealership repair-order production standards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Schedule customer appointments and greet customers to ensure a welcoming experience.
  • •Work with customers and technicians to identify required services using vehicle service history.
  • •Advise customers on necessary/suggested services, costs, and available promotions.
  • •Compute replacement parts and labor costs and address questions promptly and professionally.
  • •Ensure accurate vehicle re-delivery and review customer satisfaction survey results with the service manager.

Pay and Benefits

Salary: USD 80,000 - 175,000 annually
Perks:Health InsuranceDentalVision401kRetirement

Key Requirements

  • •Automotive Service Advisor and/or dealership experience preferred; training/support available for driven candidates.
  • •High school diploma or equivalent preferred.
  • •Valid in-state driver's license.
  • •Excellent communication skills and professional personal appearance.
  • •Must be authorized to work in the U.S. without sponsorship; pass pre-employment testing including background checks, MVR, and drug screening.
Experience:2+ yearsAutomotive
Education:High School
Skills:CommunicationCustomer serviceProfessionalismCustomer-focused
Licenses:Driver's licenseIn-state driver's license
Certifications:ASE
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Sonic Automotive
Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1997
WebsiteLinkedIn