General Manager, Airport Customer Experience (ATL)
American Airlines Group
Atlanta
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 7+ yearsEducation: bachelorsSkills: ["Initiative","Organizational skills","Time management","Conflict resolution","Leadership"]Lead daily airport operations to ensure safe, reliable, and efficient service for passengers and stakeholders. Optimize station performance by monitoring results, managing resources, and overseeing flight operations to meet performance goals. Own budget and financial administration, maintain safety and security standards, and drive process improvements. Manage and develop employees, coordinate with airport authorities and government agencies, and partner with vendors and contractors while delivering strong customer service.

