Business / Product Analyst – Solution Delivery

Akima
Alexandria
Workplace: HybridFull timeUSD 120,000 - 145,000 annuallyFunction: Transportation & Fleet OperationsExperience: 6+ yearsEducation: bachelorsSkills: ["Facilitation","Documentation","Communication","Stakeholder management","Requirements translation"]

Support end-to-end ServiceNow solution delivery by translating government operational requirements into actionable product requirements, backlog items, and traceable epics, features, and user stories. Lead requirements workshops and discovery to document current/future-state processes and business rules, then validate functionality through testing, acceptance, and release readiness. Coordinate with developers, testers, architects, and stakeholders to ensure alignment, feasibility, and value.

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FursaFursa
Akima
Akima
2 days ago

Business / Product Analyst – Solution Delivery

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Support end-to-end ServiceNow solution delivery by translating government operational requirements into actionable product requirements, backlog items, and traceable epics, features, and user stories. Lead requirements workshops and discovery to document current/future-state processes and business rules, then validate functionality through testing, acceptance, and release readiness. Coordinate with developers, testers, architects, and stakeholders to ensure alignment, feasibility, and value.
Location: Alexandria
Workplace: Hybrid
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Mid level

Key Responsibilities

  • •Translate government operational requirements into actionable product requirements and backlog items.
  • •Run requirements workshops, stakeholder interviews, and discovery to refine business needs.
  • •Document current-state and future-state processes, workflows, and business rules.
  • •Develop and manage epics, features, user stories, tasks, and acceptance criteria aligned to Agile and ServiceNow practices.
  • •Maintain requirements traceability through design, development, testing, acceptance, and deployment while coordinating with delivery teams.

Pay and Benefits

Salary: USD 120,000 - 145,000 annually
Perks:MedicalDentalVisionLife Insurance401kPaid Leave

Key Requirements

  • •Active Secret clearance.
  • •IAT Level II certification (e.g., Security+ CE or equivalent).
  • •Bachelor’s degree.
  • •6+ years of experience in business analysis, product analysis, or requirements engineering.
  • •5+ years supporting enterprise ITSM/ITOM or ServiceNow programs as a BA/Product Analyst, including Agile epics/features/user stories and acceptance criteria.
Experience:6+ yearsFederal environmentsServiceNowITSMITOMAgile
Education:Bachelor's
Skills:FacilitationDocumentationCommunicationStakeholder managementRequirements translation
Certifications:IAT Level IISecurity+ CE
Tech Stack:ServiceNowITSMITOMAgileEpicsFeaturesUser storiesAcceptance criteriaCMDBCSDMWorkflows

Eligibility

Security Clearance:Secret

Company Brief

Akima
Provides government and commercial clients with mission-critical services including operations & maintenance, logistics, IT, engineering, cybersecurity, and staffing solutions across defense, federal, and infrastructure markets.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Herndon, United States
Founded: 1996
Website