Professional Services Commercial Lead

OpenAI
San Francisco
Workplace: HybridFull timeUSD 211,000 - 234,000 annuallyFunction: Administration & Executive AssistanceSkills: ["Strong writing","Commercial judgment","Independent ownership","Attention to detail","Stakeholder coordination"]

Own the end-to-end DeployCo deal desk workflow for assigned professional-services engagements, from intake through approvals, signature, and operational handoff. Draft and revise SOWs, work orders, and change orders, validate pricing and deal inputs against guardrails, and coordinate cross-functional reviews across Deployment, Sales, Legal, Finance, Billing, and Order Management. Mitigate commercial and delivery risks, maintain deal records, and improve templates and workflows to increase deal quality and speed.

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FursaFursa
OpenAI
OpenAI
1 day ago

Professional Services Commercial Lead

āœ“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 6 days ago

Job Summary

Own the end-to-end DeployCo deal desk workflow for assigned professional-services engagements, from intake through approvals, signature, and operational handoff. Draft and revise SOWs, work orders, and change orders, validate pricing and deal inputs against guardrails, and coordinate cross-functional reviews across Deployment, Sales, Legal, Finance, Billing, and Order Management. Mitigate commercial and delivery risks, maintain deal records, and improve templates and workflows to increase deal quality and speed.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • ā€¢Own assigned DeployCo deals from intake through approval, signature, and operational handoff.
  • ā€¢Draft and revise SOWs, work orders, and change orders using approved templates; partner with Legal on non-standard contractual terms and redlines.
  • ā€¢Validate rate cards, fees, hours and resourcing inputs, discounts, margin inputs, billing milestones, and key deal data against approved guardrails; reconcile SOW to the quote and route exceptions with recommendations.
  • ā€¢Coordinate cross-functional reviews and approvals across Deployment, Sales, Legal, Finance, Technical Revenue, Billing, and Order Management; surface gaps early.
  • ā€¢Identify and coordinate resolution of delivery and commercial risks; maintain accurate deal records and ensure clean post-signature handoff.

Pay and Benefits

Salary: USD 211,000 - 234,000 annually
Equity and Bonus:Equity

Key Requirements

  • ā€¢7+ years of relevant B2B experience across deal desk, commercial contracts or contract management, professional-services operations, sales operations, order management, or a similar function.
  • ā€¢3+ years of hands-on experience drafting and revising customer-facing SOWs for professional-services engagements.
  • ā€¢Experience with pricing-validation, commercial intake, approval, and routing workflows alongside contract drafting and review.
  • ā€¢Ability to translate technical/service requirements into contract-ready scope, deliverables, milestones, dependencies, acceptance criteria, and change controls.
  • ā€¢Independent ownership and sound judgment to recommend paths forward and escalate highest-risk issues.
Experience:B2BDeal deskProfessional servicesContract managementQuote-to-cash
Skills:Strong writingCommercial judgmentIndependent ownershipAttention to detailStakeholder coordination
Tech Stack:SalesforceCPQE-signatureContract-lifecycle-managementApproval workflow

Company Brief

OpenAI
Develops and deploys advanced generative AI models (including ChatGPT and DALLĀ·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Hectocorn (USD 100B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2015
Glassdoor
Glassdoor: 4.4
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