Repair Billing

HP
Mexico
Workplace: OnsiteFull timeFunction: Data Analytics & Business IntelligenceExperience: 4-7 yearsSkills: ["Continuous improvement process","Data analysis","Effective communication","Results orientation","Customer centricity"]

Support US and Canada billing for Americas repair operations by processing and validating repair invoices, handling payment processing and reconciliation, and resolving billing discrepancies. Serve as an interface between repair operations, finance, service partners, and customers to answer invoice and payment inquiries. Monitor billing queues, maintain accurate billing records and compliance with financial controls, and help improve billing processes to ensure timely revenue realization and a strong customer experience.

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FursaFursa
HP
HP
2 days ago

Repair Billing

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Support US and Canada billing for Americas repair operations by processing and validating repair invoices, handling payment processing and reconciliation, and resolving billing discrepancies. Serve as an interface between repair operations, finance, service partners, and customers to answer invoice and payment inquiries. Monitor billing queues, maintain accurate billing records and compliance with financial controls, and help improve billing processes to ensure timely revenue realization and a strong customer experience.
Location: Mexico
Workplace: Onsite
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Mid level

Key Responsibilities

  • •Process and validate repair-related invoices for out-of-warranty and bench repair services.
  • •Support billing transactions, payment processing, and reconciliation activities.
  • •Investigate and resolve invoice discrepancies, pricing issues, and billing exceptions.
  • •Respond to customer and internal inquiries regarding invoices, payments, and repair charges; provide invoice copies and billing documentation upon request.
  • •Monitor billing queues and coordinate with repair operations, finance, and service delivery to resolve escalations while maintaining accurate billing records and compliance.

Key Requirements

  • •Four-year or graduate degree in Supply Chain Management, Operations Management, Business Administration, or related field, or commensurate work experience.
  • •Typically 4-7 years of work experience, preferably in supply chain, operations, or a related field.
  • •Demonstrated competence in billing processes, invoicing accuracy, and resolving invoice discrepancies and pricing issues.
  • •Experience with enterprise resource planning and billing-related data handling and reconciliation activities.
  • •Knowledge of inventory control and continuous improvement/process improvement practices (e.g., Lean Manufacturing).
Experience:4-7 yearsSupply chainOperationsRepair operations
Education:
Skills:Continuous improvement processData analysisEffective communicationResults orientationCustomer centricity
Certifications:Project Management Professional (PMP)Certified Professional In Supply Management
Tech Stack:Enterprise Resource PlanningERPSAP ApplicationsSAP

Company Brief

HP
Designs and manufactures personal computers, printers, and related supplies, as well as provides software, services, and solutions for consumers and enterprises worldwide.
Industry: Hardware Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Palo Alto, United States
Founded: 1939
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