Consultant, Client Services, Health Solutions Singapore

Aon
Singapore
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 2-5 yearsSkills: ["Leadership","Analytical thinking","Collaboration","Work under pressure","Interpersonal & presentation"]

Build and manage strong client relationships for employee benefits, aligning client needs with insurer/program placement. Stay current on client business and HR/risk/finance priorities, support upsell and cross-sell, and lead pre-renewal/renewal meetings. Review claims and renewal terms to help secure competitive renewals, prepare renewal documents and communication materials, and handle employee/HR enquiries while ensuring timely premium payments.

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FursaFursa
Aon
Aon
2 days ago

Consultant, Client Services, Health Solutions Singapore

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Build and manage strong client relationships for employee benefits, aligning client needs with insurer/program placement. Stay current on client business and HR/risk/finance priorities, support upsell and cross-sell, and lead pre-renewal/renewal meetings. Review claims and renewal terms to help secure competitive renewals, prepare renewal documents and communication materials, and handle employee/HR enquiries while ensuring timely premium payments.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Develop strong client relationships for employee benefits and ensure placement with clients’ selected insurer/program.
  • •Stay current on each client’s business situation and upsell/cross-sell products suitable for their needs.
  • •Conduct pre-renewal and/or renewal meetings and review renewal terms and claims data to help secure competitive renewals.
  • •Prepare renewal documents including renewal proposals, claim analysis, benchmarking, communication decks, and handbooks.
  • •Handle employee movement and underwriting follow-ups for assigned accounts and manage HR/employee enquiries, including ensuring prompt premium payment.

Key Requirements

  • •Minimum regulatory requirements (BCP, PGI, CommGI, HI, M5, M9) for registration as broking and FA rep with MAS.
  • •2 to 5 years of related experience.
  • •Leadership skills required to manage teams.
  • •Strong analytical, critical thinking, and decision-making ability.
  • •Ability to collaborate effectively across departments and work under pressure with deadlines.
Experience:2-5 years
Skills:LeadershipAnalytical thinkingCollaborationWork under pressureInterpersonal & presentation
Languages:English
Tech Stack:MS WordExcelPowerpoint

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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Glassdoor: 3.9
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