Applied Materials

1 month ago

Technical Product Support (TPS) Engineer - SPG Organization

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Drive resolution of complex technical issues for engineering systems used in application and reliability labs. Provide advanced troubleshooting and root-cause analysis, escalate and coordinate timely issue resolution between customers, field teams, and engineering, and support equipment diagnosis, repair, and debugging. Participate in new product introduction (NPI) and beta site activities, and analyze performance metrics like uptime, MTBF, and availability to improve product and process reliability.

Location: Taiwan

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Provide advanced technical support for engineering systems used in application and reliability labs.
•Lead troubleshooting and root cause analysis of complex equipment and process issues for high-value problems.
•Serve as the key interface between customers, field teams, and engineering to ensure timely escalation and resolution.
•Support field engineers, technicians, and product support teams in diagnosing, repairing, and debugging equipment.
•Support NPI and beta site activities (installation, calibration, testing, and early issue resolution) and analyze performance metrics to drive improvements.

Key Requirements

•Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related field.
•Several years of experience in equipment troubleshooting, maintenance, or problem diagnosis.
•Experience with Applied Materials (AMAT) tools is a strong plus.
•Strong analytical and problem-solving skills.
•Strong communication skills and the ability to collaborate across teams in a fast-paced, customer-facing environment.

Education:Bachelor's in Mechanical Engineering, Electrical Engineering, or related fields

Skills:AnalyticalProblem-solvingCommunicationCollaboration

Company Brief

Applied Materials

Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1967

Glassdoor: 3.9

Website LinkedIn Glassdoor

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Applied Materials

1 month ago

Technical Product Support (TPS) Engineer - SPG Organization

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Taiwan

Workplace: Onsite

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Mid level

Key Responsibilities

•Provide advanced technical support for engineering systems used in application and reliability labs.
•Lead troubleshooting and root cause analysis of complex equipment and process issues for high-value problems.
•Serve as the key interface between customers, field teams, and engineering to ensure timely escalation and resolution.
•Support field engineers, technicians, and product support teams in diagnosing, repairing, and debugging equipment.
•Support NPI and beta site activities (installation, calibration, testing, and early issue resolution) and analyze performance metrics to drive improvements.

Key Requirements

•Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related field.
•Several years of experience in equipment troubleshooting, maintenance, or problem diagnosis.
•Experience with Applied Materials (AMAT) tools is a strong plus.
•Strong analytical and problem-solving skills.
•Strong communication skills and the ability to collaborate across teams in a fast-paced, customer-facing environment.

Education:Bachelor's in Mechanical Engineering, Electrical Engineering, or related fields

Skills:AnalyticalProblem-solvingCommunicationCollaboration

Company Brief

Applied Materials

Industry: Industrial Machinery

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Santa Clara, United States

Founded: 1967

Glassdoor: 3.9

Website LinkedIn Glassdoor